Renewable Power sector In Canada

July 23, 2017 | Autor: Kunal Deep | Categoría: Renewable Energy, Cloud Computing, Hydro Power, Power Industry
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Renewable  Power     External  and  Internal  analysis  of  the  Industry   Kunal  Deep  (500670161)  

 

 

2014

 

Executive Summary The  report  analyses  the  renewable  power  industry  in  Canada.  Around  61%  of  the   power,  requirement  comes  from  Hydro.  Rest  is  from  other  sources  like  nuclear,  coal,   wind  and  solar.  In  this  industry  there  are  giant  market  players,  which  are  involved   in  production  and  distribution  of  electricity.  Most  of  them  are  partially  or  fully   owned  by  the  provincial  governments.  Any  new  venture  needs  heavy  capital   investment  and  takes  years  to  become  operational.  Also,  this  sector  is  highly   technology  intensive.  The  companies  need  an  extensive  R&D  about  potential  output   and  commercial  feasibility  before  clearing  and  implementing  a  project.  Suppliers  of   power  companies  are  in  constant  pressure  to  provide  efficient  equipment  in  lower   prices.  At  the  same  time,  power  industry  is  dependent  on  suppliers  with  good   expertise  in  the  field  of  power  generation.       The  power  consumer  does  not  bother  about  the  source  of  electricity.  Their  concern   is  the  end  price  they  have  to  pay  for  per  unit  of  power.  The  renewable  energy  is   dominating  in  this  sector  because  of  the  low  prices.  If  in  case  the  cost  of  production   of  renewable  power  goes  higher  the  transmission  and  distribution  companies  will   prefer  to  switch  to  cheaper  power  options  in  the  market.  If  the  coal  prices  or  the   international  gas  prices  goes  down  the  internal  combustion  generators  can  produce   cheaper  power.    However,  Canadian  government  seems  determined  to  shift  all  the   power  facilities  to  renewable  sources.  It  has  planned  to  end  the  power  production   by  internal  combustion  by  2040  (Canadian  electricity  Association,  2013).     The  country  is  on  fast  tracks  for  developing  other  renewable  energies  like  wind,   solar  and  tidal.  The  wind  energy  output  has  increased  by  many  folds  since  2004   (Energy  and  mine  ministry  conference,  2013).  According  to  Global  Wind  Energy   Council  in  January  2014,  Canada  is  ranked  9th  highest  producer  of  wind  energy  in   the  world  (Energy  Division,  government  of  Manitoba,  2014).     BC  Hydro  and  Hydro  Quebec  are  the  companies  with  large  production  capacity.  The   vision  of  the  company  is  to  serve  the  industry  and  population  of  the  respective   province  with  a  clean  and  safe  power  source.  The  companies  have  adopted  the  latest   distribution  technologies  and  are  moving  rapidly  towards  a  smart  grid  distribution   system.  The  company  rapid  growth  of  their  operation  ensure  elimination  of  use  of   fossil  fuels  in  power  industry.   SunEdison  is  a  small  company  when  compared  to  other  two.  But  it  has  made   significant  difference  in  Ontario  province  by  installation  of  first  ever  fully  operated   PV  solar  grid.  The  company  has  struggled  financially  in  the  past.  But  it  has  come  up   good.  The  stock  prices  are  in  good  shape.  This  company  has  launched  a  special  Feed-­‐ In-­‐Tariff  program,  where  users  of  solar  cells  can  be  exempted  of  the  installation   price.  The  various  venture  with  the  other  industries  under  this  scheme  the  company   has  developed  a  reputation  of  socially  responsible  corporate.  This  has  fetched  the   company  various  incentives  and  joint  programs  from  the  Ontario  government.    

The  renewable  power  is  dominating  the  Canadian  power  sector  and  will  continue  to   dominate.  The  acceptability  of  the  renewable  power  is  growing.  Wind  and  tidal   wave  energy  are  yet  to  be  explored.  There  are  many  small,  producers  spread  across   the  Canada  that  sell  electricity  to  the  hydropower  giants.  But  soon  those  sectors  also   will  have  a  significant  share  in  the  power  production  and  distribution  in  Canada.    

 

Table  of  Contents   Executive  Summary   .....................................................................................................  2   Introduction  .................................................................................................................  5   Industry  Definition  .......................................................................................................  6   Industry  Report  Part  1:  EXTERNAL  Analysis  ..................................................................  7   Porter’s  Five  Forces  ......................................................................................................  8   Market  Competition  ..................................................................................................................................................  9   Power  of  buyers  ..........................................................................................................................................................  9   Power  of  Suppliers  .................................................................................................................................................  11   Threat  of  New  entrants  ........................................................................................................................................  12   Threat  of  substitute  products  ............................................................................................................................  12   PESTLE  analysis  ..........................................................................................................  14   Political  ........................................................................................................................................................................  14   Social  ............................................................................................................................................................................  15   Technological  ............................................................................................................................................................  16   Legal  .............................................................................................................................................................................  16   Environmental  .........................................................................................................................................................  16   Companies  of  interest  ................................................................................................  17   BC  Hydro  .....................................................................................................................................................................  17   Hydro  Quebec  ...........................................................................................................................................................  17   SunEdison  ..................................................................................................................................................................  18   Industry  Report  Part  2:  INTERNAL  Analysis  .................................................................  19   Company  analysis  ......................................................................................................  20   BC  Hydro  ....................................................................................................................  20   Vision  Mission  and  Objectives  ...........................................................................................................................  20   Key  performance  indicators  and  Strategic  approach  of  BC  hydro  ....................................................  22   Financials  ...................................................................................................................................................................  24   Summary  .....................................................................................................................................................................  25   Hydro  Québec’  ...........................................................................................................  26   Objectives  ...................................................................................................................................................................  26   Vision  and  Mission  .................................................................................................................................................  26   Financials  and  performance  of  Hydro  Québec’  ..........................................................................................  29   Summary  .....................................................................................................................................................................  30   SunEdison  ..................................................................................................................  31   Objectives  ...................................................................................................................................................................  31   Conclusion  .................................................................................................................  37   References  .................................................................................................................  38  

 

Introduction The  installed  capacity  and  production  of  Renewable  power  has  increased  many   folds  in  past  decade.  The  renewable  energy  revolution  has  surpassed  all  the   expectations.  In  the  past  ten  years  the  analyst  observed  a  paradigm  shift  in  the   global  perception  towards  these  naturally  available  forces.       Several  factors  contributed  to  this  rapid  growth.  The  energy  crisis  in  1970s  injected   the  idea  of  self-­‐reliance  for  the  domestic  energy  demand.  At  the  same  time  few   countries  like  Denmark,  Germany,  Canada,  USA  and  Spain  surprised  the  world  by   creating  huge  markets  for  renewable  energy  sector.  They  demonstrated  some   exceptional  capabilities  to  commercialize  these  naturally  available  powers.  It   provided  the  axel  for  the  renewable  energy  market  with  major  technological   advancements  and  economy  of  scale.       In  Canada  the  first  noticeable  use  of  renewable  power  started  with  hydro.  The  first   use  of  water  to  produce  electricity  was  from  a  wheel  built  by  the  Ottawa  Electric   Light  Company  at  Chaudières  Falls  in  1881.  This  was  used  to  power  streetlights  and   local  mills.  Few  years  later  Montmorency  Falls  illuminated  the  streets  of  Terrasse   Dufferin  in  Québec  City  and  Lachine  rapids  the  streets  of  Montréal.  Since  then   onwards  the  hydropower  plants  are  built  up  coast  to  coast  in  Canada.     While  taking  a  look  at  the  potential  within  Canada,  the  vast  land  size,  numerous   rivers,  large  lakes  spread  across  the  country  and  long  coastline  makes  it  one  of  the   richest  countries  in  the  world  in  terms  of  natural  resources.  It’s  a  country  of  wild   and  legendry  rivers.  The  Mackenzie,  the  Fraser,  the  Churchill,  and  dozens  more  all   are  part  of  its  national  identity.  They  are  not  only  vital  to  history  textbooks,  Group  of   Seven  exhibit,  or  gift-­‐shop  postcard  rack,  but  are  also  excellent  waterways  holding   tremendous  potential  of  power  generation.     While  most  countries  in  the  world  are  worried  about  the  energy  crisis  due  to   shortage  of  fossil  fuels,  Canada  has  already  included  renewable  power  source  as  a   big  share  of  electricity  supply.  Exploring  potential  of  over  200  rivers  across  the   country  using  Hydropower,  many  projects  are  in  operation  or  are  planned.  Today   major  part  of  the  total  power  requirement  of  Canada  comes  from  hydroelectric   power  stations  and  in  coming  years  an  investment  of  billions  over  the  key  mega   hydro  projects  in  Canada  is  estimated.  Just  as  the  constructions  of  national  highways   has  helped  to  define  Canada  as  a  country  so  has  the  Hydropower  development.  This   document  will  take  you  thru  the  details  of  renewable  power  sector  in  Canada.  Its  an   effort  to  explain  how  this  sector,  which  is  still  developing  in  most  parts  of  the  world   has  become  an  integral  part  of  the  living  of  this  land.  

 

Industry Definition     When  a  source  of  energy  is  replenished  by  nature,  continuously,  in  human  time   frame  that  source  of  energy  is  considered  as  renewable.  Continuous  cycle  of  nature   ensures  the  never-­‐ending  source  of  renewable  energy.  The  renewable  source   produces  energy  at  the  rate,  which  is  faster  than  it  can  be  consumed.  It’s  only  the   matter  of  the  extent  of  technological  advancement,  which  pushes  the  limit  of  the   maximum  tappable  energy  from  these  sources.   Use  of  renewable  source  of  energy  is  free  from  green  house  emissions  and   comparatively  cleaner  energy  than  the  non-­‐renewable  source  of  energy.  A   significant  push  towards  harvesting  the  renewable  sources  that  meets  the  energy   demands  came  into  picture  when  the  concerns  were  raised  about  the  exhaustion  of   fossil  fuels  within  few  decades.  However,  even  fossil  fuels  originate  naturally  from   animal  and  plant  remains  but  nature  takes  millions  of  years  to  produce  these  fossil   fuels.  Renewable  power  holds  the  promise  to  reduce  the  pollution,  generate   pollution  free  power,  and  provide  a  long-­‐term  energy  solution  to  fuel  a  sustainable   growth  of  economy.    

Industry Report Part 1: EXTERNAL Analysis

  The  section  will  cover  the  external  analysis  of  the  renewable  power  sector  using   Porter’s  five  forces  and  PESTEL  analysis.  Porter’s  five  forces  is  a  strong  tool  to   determine  the  external  market  drivers  of  the  industry  and  product  pricing.  The   evaluation  of  the  effect  of  suppliers  and  consumers  in  electricity  pricing,  the  existing   market  competition  and  the  threat  of  new  entrants  help  to  evaluate  the  stability  of  a   player  in  the  market.  PESTEL  will  look  into  the  various  other  factors  that  influence   the  industry  performance.  

Porter’s Five Forces This  tool  is  used  to  analyse  the  diamond  model  of  the  industry.  The  analysis  with   this  tool  will  let  us  go  thru  the  external  forces  affecting  the  industry.  The  factors,   which  influence  the  company  performance  and  their  strategy,  will  be  identified  in   this  analysis.  

Supplier  power   (Medium)   -­‐  Few  suppliers  but  no   power  of  cost   regulation   -­‐  Few  competitiors  

Buyer  Power   (Low)   -­‐  Less  alternative   products   -­‐  High  switching  cost  

Competition   (Low)   -­‐  High  government   regulation   -­‐  Single  regional   player  

Threat  of  new   entrant   (Low)   -­‐  Huge  capital   investment  is  needed   -­‐  Economy  of  scale   -­‐  Environmental   issues  

Threat  of  Substitute   products   (Medium)   -­‐  Readily  available   fossil  fuels   -­‐  Fossil  fuel  market   instability    

 

 

Market  Competition   Low   The  market  price  of  per  unit  of  power  is  heavily  regulated  by  the  government   policies.  Therefore  there  are  very  low  chances  of  price  competition  among  the   renewable  power  producers.  Moreover,  the  market  mostly  has  single  regional   players  in  Canada.  This  reduces  to  very  low  internal  competition.   However,  uninterrupted  power  supply  is  one  aspect  where  power  producers  can  get   an  edge.    Installing  better  technology  equipment  there  can  be  better  out  put.   Hydropower  producers  dominate  the  market.  They  account  for  more  then  90%  of   the  renewable  power  in  Canada  (Yang,  D,  2014)  (Figure  1).       Products  and  services  (%)   100   80   60   Products  and  services   (%)  

40   20   0   Hydro  

Wind  

Created  by  Kunal  deep.  Data  source  Yang,  D,  2014  

Others  

 

 

Power  of  buyers    

Low   The  renewable  power  has  four  different  buyers.   1. Residential  buyers:  The  residential  buyers  the  end  users  of  the  electricity.   They  have  the  highest  contribution  in  terms  of  consumption  of  power  in   Canada.  They  contribute  around  32%  (Yang,  D.,  2014)  of  the  total  electricity   consumption.  With  no  alternate  power  arrangements  they  are  solely   dependent  on  the  power  companies  for  the  power  supply.   2. Industrial  Markets:  These  are  the  big  industries,  which  run  on  electricity.   These  companies  consume  huge  amount  of  electricity.  They  have  their  own   distribution  system  and  grid  setups.  They  also  have  their  own  power   production  unit.  When  the  power  cost  goes  higher  or  in  case  of  irregular  or   insufficient  power  supply  these  industrial  units  do  not  risk  effecting  their   normal  operation.  To  reduce  full  dependency  to  the  power  companies,  these   big  industrial  units  have  their  own  production  units.     3. Commercial  market:  The  commercial  market  are  small  and  big  shops  which   have  consume  more  then  a  residential  buyer  but  lass  then  the  Industrial   markets.  Their  total  consumption  is  almost  equal  to  the  Industrial  markets.  

  They  consume  contribute  around  29%  (Yang,  D.,  2014)  of  the  total  revenue   of  power  companies.  They  normally  do  not  have  alternative  arrangements   for  the  electricity  supply  like  big  industries  have,  but  they  enter  into  the   power  pact  with  the  energy  companies  to  ensure  the  correct  budgeting  of   electricity  consumption  and  also  the  regular  minimum  electricity  supply.   4. Exports:  Canada’s  renewable  power  industry  also  exports  a  significant   amount  of  electricity  to  USA.  This  export  is  about  8.6%  (Yang,  D.,  2014)  of  the   total  revenue.  The  major  threats  to  this  class  of  consumers  are  the  local   power  producers.   The  buyer’s  contribution  and  alternate  power  arrangements  is  summarized  in  the   following  table.     Table1.   S.No.   Buyers   Contribution  in   Alternate  arrangements  of  power   revenue  (%)*   1.   Residential   32   None   markets   2.   Industrial  Markets   30.2   Industries  can  have  their  own  power   production  unit   3.   Commercial   29   Commercial  markets  can  enter  into   market   power  purchasing  agreements  with   the  producer  for  a  lower  price   4.     Exports  (mainly   8.6   Local  power  producers  in  USA.   USA)   *Created  by  Kunal  deep.  Source  Yang,  D,  2014.    

But  the  alternate  arrangements  from  the  individual  does  not  affect  in  overall   demand  of  the  renewable  power.  Stats  indicate  that  Canada  is  more  dependent  on   Renewable  power  then  thermal  non-­‐renewable  resources  of  power  generation.   Hydro  is  a  dominant  source  of  power  in  Canada  (Figure  2).     Figure  2.  

Power  generation  (%)   70   60   50   40   30   20   10   0  

Power  generation  (%)  

*Created  by  Kunal  Deep  based  on  data  from  Canada’s  electricity  industry,  2013,    p.  14      

 

Moreover,  the  demand  of  renewable  power  has  increased  every  year  after  recession   and  is  also  expected  to  grow  in  future  (Figure  3).     Figure  3.  

2010-­‐11   Domestic  Demand  of   renewable  power  ($m)  

2011-­‐12   2012-­‐13   2013-­‐14   2014-­‐15   2015-­‐16   2016-­‐17   2017-­‐18   2018-­‐19   0  

5000  

10000  

15000  

20000  

25000  

30000  

Created  by  Kunal  Deep  based  on  data  from  Yang,  D,  2014  

  Also,  the  prices  of  electricity  will  be  increasing  in  the  future  (Yang,  D,  2014).   Therefore,  the  increase  in  demand  despite  the  increase  in  price  indicates  that  the   buyer  power  is  low  in  this  industry.    

Power  of  Suppliers     (Medium)   The  power  market  is  always  in  constant  pressure  of  low  cost  electricity  generation   because  the  end  user  does  not  consider  the  source  of  power  but  cost  of  power  per   unit.  Therefore,  the  transmission  and  distribution  (T&D)  companies  will  buy  power   from  the  producer  who  can  supply  the  cheapest  electricity.  To  maintain  the  low  cost   of  production,  suppliers  are  in  constant  pressure  to  delivery  low  cost  products  and   services  to  the  power  generation  companies.       The  major  suppliers  of  power  industry  are  described  in  Table  2  with  competition   level  of  that  industry  and  the  barrier  for  new  players  to  enter  into  the  industry   (Yang,  D.,  2014).     Suppliers   Competition  Level   Barriers  to  Entry   Engine  and  turbine   Medium   Medium   manufacturing  industry   Transmission  line   High   Medium   construction   Semiconductor  and  other   High   High   electronic  device   manufacturing   Source:  Yang,  D,  2014    

 

  The  competition  level  is  high  and  medium,  but  at  the  same  time  Table  2  indicates   that  it  is  not  easy  for  a  new  player  to  enter  into  the  market.  The  competition  helps   power  industry  to  get  some  strength  over  their  suppliers.  But  still  with  less  number   of  suppliers  and  low  chances  of  new  suppliers  the  power  industries  are  dependent   on  the  existing  one.  In  future  when  electricity  price  will  rise  the  suppliers  with   technical  expertise  will  help  power  companies  to  create  more  revenue.  So  the   supplier  power  is  medium  but  is  projected  to  increase  in  future.    

Threat  of  New  entrants   Low   Capital  requirements  and  Government  regulations   This  industry  needs  a  very  large  initial  investment.  The  actual  production  can  take   years  to  start  and  millions  of  dollars  of  investment.  Since  this  industry  is  related  to   environmental  factors  so  the  installation  and  generation  procedure  come  under   government  regulations.  The  construction  of  power  plant  and  power  production  is   should  not  harm  the  environment,  animal  habitat  and  water  supply.     The  price  per  unit  is  also  under  the  government  regulations.  The  government  of   each  province  decides  their  policies  to  regulate  prices  (Yang,  D.,  2014).  So  a  new   entrant  does  not  get  a  chance  to  create  foothold  on  price  war  strategy.  However,  a   company  can  increase  its  income  by  creating  a  bigger  margin  in  cost  of  production   and  fixed  price.  But  this  only  comes  with  a  level  of  expertise  and  relationships  with   suppliers  in  this  industry.  Thus,  economy  of  scale  is  high  which  creates  a  high   barrier  for  a  new  entrant.     Factors  deciding  the  threat  of  new  entrants  to  be  low  (at  a  glance):   Factors     Capital  investment   High   Government  Regulation   High   Actual  production  time     Can  take  several  years  

Threat  of  substitute  products    

Medium   Although  hydro  is  the  major  part  of  electricity  generation  today,  its  contribution  to   the  actual  power  generation  capacity  is  lower.  According  to  Canadian  electricity   Association,  2013  hydro  contributes  higher  then  the  overall  ‘actual  generating   capacity’.  Hydro  is  63%  of  the  total  part  and  conventional  steam  15%  currently   (Figure  4).  But  the  actual  generating  capacity  of  hydro  is  57%  and  of  conventional   steam  is  20%  of  the  total  (Figure  4).  Similar  to  coal,  combustion  turbine  has  also   higher  potential  then  its  current  output.  The  major  reason  is  the  higher  prices  of  the   fossil  fuels.  Moreover,  these  prices  are  projected  to  increase  in  future.    In  case  the   prices  of  natural  gas,  petroleum  or  coal  goes  down  of  any  reason  this  can  negatively   impact  the  renewable  power  demand  from  the  T&D  companies.          

Figure4  

70   60   50   40   30   20   10  

Generating  Capacity  (%)   Actual  generation  (%)  

0  

Created  by  Kunal  Deep  based  on  data  from  Canadian  electricity  Association,  2013,  p.  48  -­‐49  

  But  taking  the  cognizance  of  environment,  government  is  taking  measures  to  reduce   the  use  of  fossil  fuels  in  power  sector  to  minimum.  If  the  pace  continues,  it  is   estimated  that  the  coal  fleet  will  come  to  an  end  by  2040  in  Canada  (Canadian   electricity  Association,  2013).  Therefore,  even  if  the  coal  prices  goes  down,  in  the   long  run  there  will  be  less  chances  to  retreat  from  the  growing  dominance  of   renewable  power  industry  in  Canada.  

 

The  porter’s  five  forces  analysis  maps  out  a  picture  of  this  industry  to  be  static  in   nature.  For  new  investors,  it  is  though  to  enter  the  market  because  of  the  heavy   regulations.  The  customer  power  is  low  as  well.  The  demand  does  not  decide  the   electricity  prices.  The  corporations  only  decide  the  prices.  The  consumers  have  no   alternative  source  of  power.  The  switching  cost  for  an  individual  power  user  is  high.   The  uses  of  fossil  fuels  in  power  sector  are  going  down  and  are  strongly  discouraged   by  the  governments.  So  the  threat  has  gone  low.  Over  all  the  analysis  shows  the   power  producers  and  distributers  have  a  stronghold  in  this  industry.  

           

 

 

PESTEL analysis In  this  analysis,  we  will  see  that  the  power  sector  is  deeply  influenced  by  the   political  and  legal  boundaries  of  the  Canadian  government.  Also,  the  renewable   power  industry  is  very  close  to  environment.  So  the  PESTLE  analysis  is  used  as  a   tool  to  describe  the  factors  related  to  the  renewable  power  industry.    

Political     Government  support  and  funding  to  renewable  energy   Not  only  environmental  acts  are  imposed  to  the  renewable  power  sector  but  also   they  are  encouraged  for  more  R&D  projects.  Different  regions  provide  different   incentives  to  the  renewable  power  sector.  For  example,  more  than  50%  of  power   requirements  come  from  internal  combustion  in  Alberta  and  Saskatchewan.  In   coming  years,  to  support  renewable  energy,  provincial  government  has  created   ‘Climate  change  and  emission  management  funds’.  Saskatchewan  has  targeted  to   double  its  wind  energy  capacity  to  9%  by  2017  (Energy  and  Mines  Minister’s   conference,  2013,  p.  8).  Manitoba,  Ontario  and  Quebec  also  have  targeted  to  tap   major  part  of  their  wind  energy  potential  in  next  five  years.   Tax  measures   In  2006,  Government  of  Canada  extended  ‘accelerated  capital  tax  allowance’  to   2020.  The  startup  expenses  was  also  included  as  ‘renewable  and  conservation   expanses’.  This  made  startup  expenses  fully  deductible  in  the  year  incurred  and  was   also  now  eligible  to  be  carried  forward  or  to  be  renounced  to  shareholders  through   a  flow-­‐through  share  agreement  (Energy  and  Mines  Minister  conference,  2013,  p.7)   Economic   Funding  is  the  biggest  hurdle  in  starting  a  new  renewable  energy  project.  Large   capital  is  required  to  start  a  project.  A  powerhouse  takes  several  years  to  start   operation.  Therefore,  most  of  the  projects  are  carried  out  by  the  government-­‐funded   agencies  on  contract  basis.  Additionally,  the  maintenance  of  these  projects  is  quit   high.  However,  the  established  industry  has  seen  a  regular  improvement  in  revenue   after  recession  and  according  to  IBISworld  analysis  it  seems  to  be  improving  in  the   following  year  (Yang,  D,  2014).     Figure  5.  

Revenue   35000   30000   25000   20000   15000   10000   5000   0  

Created  by  Kunal  Deep.  Source  Yang,  D,  2014  

Revenue  

 

 

Canada  is  13th  costliest  country  in  residential  electricity  prices  and  commercial   electricity  prices  (Canadian  electricity  Association,  2013,  p.  56-­‐57).  But  the   electricity  rates  are  reduced  or  have  varied  slightly  over  the  past  decade.      

Social  

Renewable  power  is  a  growing  industry.  The  demand  of  electricity  has  increased   rapidly  in  past  twenty  years  and  this  is  expected  to  rise  further  in  the  coming  years   (Figure  6-­‐1).       Figure  6-­‐1.  

2010-­‐11   X-­‐axis  -­‐  Domestic   Demand  of   renewable  power   ($m)    

2011-­‐12   2012-­‐13   2013-­‐14   2014-­‐15   2015-­‐16   2016-­‐17   2017-­‐18   2018-­‐19   0  

5000  

10000  

15000  

20000  

25000  

30000  

Created  by  Kunal  Deep  based  on  data  from  Yang,  D,  2014    

A  more  futuristic  look  into  the  demand  of  the  capacity  given  in  the  figure  6-­‐2    also   shows  a  the  demand  has  been  rising  from  past  20  years  and  will  continue  to  rise  for   the  next  20  years.   Figure  6-­‐2  

Electricity  needs  (Gw  per  year)   250000   200000   150000   Electricity  needs  (Gw   per  year)  

100000   50000   0   20  years  ago  

Today  

Created  by  Kunal  Deep.    Source  (Yang,  D.,  2014)        

20  years   ahead    

 

  The  industry  has  seen  a  constant  development  over  the  past  decade  (excluding   recession  days).  It  provides  a  large  part  of  Canada’s  employment.  The  wages  have   increased  slowly  but  surely  (Yang,  D,  2014).    

Technological     The  renewable  power  industry  has  a  high  potential  for  technological  developments.   Canada’s  installed  capacity  and  solar  PV  output  are  expected  to  increase  capacity  in   coming  years  (Appendix  2).  Additionally,  the  new  technological  developments  in  the   wave,  tidal  and  geo-­‐thermal  energy  sectors  are  going  to  contribute  in  the  power   requirement  of  the  nation.     Grid  length  has  steadily  increased  in  Canada  (Canadian  electricity  Association,  2013,   p.  29)  and,  investment  in  transmission  lines  and  distribution  line  has  also  increases   in  past  decade  (Canadian  electricity  Association,  2013,  p.  30)      

Legal     Renewable  power  sector  is  highly  regulated  industry,  due  to  its  close  connections   with  the  natural  resources.  The  government  keeps  a  close  eye  on  its  installations   and  operations  via  various  policies  and  laws.  Appendix  1  maps  the  acts  that   influence  different  stages  of  a  project.  Every  regional  government  has  their  own   regulations  according  to  the  environmental  conditions  and  available  resources.    

Environmental  

  With  the  increase  green  house  problem  renewable  source  of  energy  are  considered   safe  and  environment  friendly.  Green  house  problem  is  explained  with  definition  in   Appendix  4.  They  cause  less  or  no  pollutions.  Hydro  is  the  major  power  source  in   Canada.  But  the  contribution  of  solar  PV,  wind  and  tidal  wave  are  also  growing   rapidly.  Appendix  3  explains  the  growth  trend  of  these  alternatives  of  Hydro.   Environmental  risks   These  projects  are  free  from  any  green  house  gas,  but  these  projects  are  not   completely  environmental  friendly.  Hydro  involves  the  blockage  of  the  natural  flow   of  the  river.  It  causes  serious  impact  on  the  ecology  of  the  river.  It  impacts  fishery.   The  drainage  capability  of  the  river  is  reduced.  The  mercury  level  in  the  body  of   local  residents  rises  or  the  whole  community  has  to  be  displaced  from  the  nearby   region  (Berkes, F.1988). Downward passage facilities for seaward migration do not exist at most hydroelectric dam (Zhong, Y. & Power, G., 1994).    

With  expansion  of  every  year  the  industry  has  a  good  future  but  due  to  its  close   proximity  to  the  nature  the  industry  is  highly  regulated  by  the  provincial   governments.  There  is  no  denial  that  there  are  environmental  risks  in  rolling  out  the   projects  in  this  industry  but  calculated  steps  from  the  firms  and  close  watch  from   the  government  has  insured  its  success.   The  following  subsection  forms  the  foundation  for  the  internal  analysis.  Based  on   the  external  analysis  the  companies  have  been  chosen  to  plot  in  depth  view  about   this  industry.

Companies of interest The  Hydro  companies  are  huge  and  supply  61  percent  of  the  power  requirement.   (Yang,  D.,  2014).  They  are  the  biggest  players  in  this  industry.  Therefore,  this   analysis  focuses  on  two  biggest  Hydro  producers  of  Canada:  Hydro  Quebec  and  BC   Hydro.  BC  Hydro,  operational  in  the  west  coast,  powers  most  of  the  homes  of  British   Columbia.  The  other  is  Hydro  Quebec,  operational  in  the  east  coast,  is  the  biggest   supplier  of  electricity  in  Canada.  Apart  from  domestic  supply,  they  also  export   power.  

BC  Hydro     BC  Hydro  is  the  biggest  supplier  of  electricity  in  British  Columbia.  This  company  is   fully  owned  by  the  government  of  British  Columbia.  It  directly  reports  to  the  BC   government  through  Ministry  of  energy,  mines  and  natural  gas.  The  government’s   expectation  is  explained  through  legislation,  policy  and  instruction.     BC  Hydro  serves  around  95%  of  the  population.  Out  this  90%  are  household   connections  and  rest  are  commercial  and  industrial.  BC  Hydro  serves  the  people  of   British  Columbia  with  31  hydroelectric  facilities,  300  substations  and  76000  kms   transmission  lines  (BC  Hydro  annual  reports,  2013.  p4)  with  a  vision  of  “Powering   B.C.  with  clean,  reliable  electricity  for  generations.  

Hydro  Quebec     Hydro-­‐Quebec  is  the  biggest  generator  of  electricity  in  Canada.  It  contributes  around   27%  of  total  renewable  electricity  production  in  Canada  (Yang,  D,  2014).  This  is  the   Crown  Corporation  of  Government  of  Quebec.  Hydro  Quebec  has  a  legacy  of  hydro   services.  Its  oldest  facility  dates  back  to  20th  century.  Currently,  it  is  the  biggest   supplier  of  electricity  in  Canada.  Its  99.0%  of  the  electricity  comes  from  hydro,   biomass  and  wind.  Most  of  the  biomass  and  wind  energy  facilities  are  outsourced   (Yang,  D,  2014).    

 

  SunEdison     SunEdison  is  a  leading  solar  PV  power  company  in  Canada.  With  a  global  foothold  in   solar  energy  and  long  standing  presence  helps  its  customer  to  consume  solar  power   directly  at  home.  This  company  provides  solar  PVs  directly  to  the  end  user  for   electricity.    The  company  also  develops,  operates  and  monitors  hundreds  of  power   plants  across  the  world  including  Canada.           BC  Hydro  and  Hydro  Quebec,  in  absence  of  competitors,  are  lone  market  players  and   their  performance  can  be  measured  on  the  basis  of  their  own  set  goals.  In  this   analysis  we  will  evaluate  their  performance  on  the  basis  of  the  goals  set  and   company  objectives.     The  third  company,  SunEdison,  qualifies  as  the  renewable  power  company  and  this   is  the  only  similarity  with  the  former  two.  In  all  other  aspects  SunEdison  is   completely  different.  A  solar  power  company  with  a  global  foothold  and  private   investors,  makes  the  company  operation  entirely  different  and  so  the  analysis.                                                      

               

Industry Report Part 2: INTERNAL Analysis                                            

 

Company analysis Hydro  is  one  of  the  major  contributors  to  the  power  market  in  Canada.  There  are   many  province  owned  corporations  in  Canada  primarily  owned  by  the  provincial   governments.  Hydro  Quebec  is  the  largest  power  producer  in  Canada  and  the  largest   hydroelectric  producer  in  the  world  Langford,  Martha  Whitney;  Debresson,  Chris,   1992).  Therefore,  the  operations  of  this  company  will  be  crucial  to  look  into  when   we  are  talking  about  the  ‘Renewable  Power  Industry  in  Canada’.  BC  Hydro  is   another  company,  which  is  called  the  crown  company  of  the  province  of  British   Columbia.  It  delivers  around  95%  of  the  total  requirement  of  the  electricity  in  the   province  (BC  Hydro,  2014.  BC  Hydro  annual  report).   SunEdison  is  the  third  company,  which  this  report  will  cover.  The  analysis  of  this   company  will  impart  an  angle  different  from  the  Hydropower  and  governmental   operation.  The  previous  two  companies  are  the  provincial  crowns,  supported  by  the   governments  of  the  respective  province.  But  this  company  is  a  private  initiative  with   a  global  presence.  Although  its  footprint  is  tiny  compared  to  the  previous  two   companies,  the  company  is  successful  in  creating  a  customer  base  in  the  Ontario   province.  Its  end  customer  solution  to  the  power  requirement  is  completely   different  from  the  previous  two.  

BC Hydro BC  Hydro  is  the  crown  corporation  of  the  government  of  British  Columbia.  This   company  has  added  a  lot  of  value  in  terms  of  revenue  and  service  to  the  province.   Therefore,  in  a  process  of  looking  into  the  renewable  power  sector  in  Canada  it  is   very  crucial  to  measure  the  performance  in  and  contribution  to  the  renewable   power  industry.      

Vision  Mission  and  Objectives BC  Hydro  is  a  regulated  provincial  crown  corporation  reporting  to  the  minister  of   energy  and  mines.  It  serves  95%  of  the  population  of  British  Columbia  and  is  the   third  largest  power  producer  of  Canada  (Dyble,  J.,  Milburn,  P.  &  Wenezenki,  C.,  2011   .  p  9).  “For  generations”  -­‐  this  short  two  word  punch  line  of  the  company  sends  out  a   strong  message  of  long  term  vision.  The  company  in  its  official  reports  encapsulates   its  mission  as  ‘Powering  BC  with  clean  energy,  reliable  electricity  for  generations.’  (BC   Hydro  Service  plan  2013/14-­‐2015/16,  2013.  p  5)        

Safety  

Accountability  

Service  

Integrity  

Teamwork  

    *Source:    BC  Hydro  Service  plan  2013/14-­‐2015/16,  2013  

Service  with  Accountability   It  also  works  towards  smooth  relationships  with  its  suppliers,  consumers  and   communities  they  serve.  Being  a  billion  dollar  Hydro  Electric  producer  it  also  takes   the  responsibility  to  serve  its  customers  with  no  adverse  effect  on  the  environment.   Fostering  a  development  with  conservation  and  efficiency  is  the  heart  of  company’s   objectives.  The  company  is  committed  to  serve  the  residents  of  British  Columbia   with  competitive  rates.  By  a  careful  balancing  of  investment  in  electricity  system   and  efficiently  utilizing  technology  the  company  has  been  successful  in  keeping  the   power  rate  competitive.     Safety  with  Integrity   The  company  is  committed  to  provide  sustainable  electricity  to  the  people  of  British   Columbia  in  the  long  run.  Company  sends  out  a  clear  message  on  its  objectives.  BC   Hydro  has  a  mission  to  operate  thru  integrated  planning,  technology  and  safely   operating,  maintaining  and  advancing  its  systems.     In  order  to  attract  new  business  in  the  province  of  British  Columbia,  BC  hydro   understands  that  it  has  to  be  energy  ready  for  the  future  demands  of  business,   industry  and  people  of  the  province.     In  order  to  set  its  objectives,  BC  hydro  follows  the  Clean  Energy  Act  (Appendix  7),   which  targets  to  achieve  93%  of  clean  energy  (BC  Hydro  Service  plan  2014-­‐ 15/2016-­‐17,  2014).          

 

  Teamwork   The  BC  hydro  manages  to  achieve  its  target  by  purchasing  power  from  independent   producers  and  advancing  in  the  technology  of  the  clean  energy  capacity  sources.  The   company  targets  to  beat  the  Towers  global  Utilities  index  (GUI)  score  target  of  79,   which  it  has  been  doing  in  past  couple  of  years.  BC  hydro’s  revenue  return  to  the   government  was  $1083  million  in  fiscal  year  2013.  The  company  projects  that  this   figure  will  be  $1265  million  in  the  period  2015-­‐17  (BC  Hydro  Service  plan  2014-­‐ 15/2016-­‐17,  2014).  As  per  the  government  projections  from  2018  onwards  the   income  of  BC  Hydro  will  be  driven  by  inflation  (Appendix  5).  

Key  performance  indicators  and  Strategic  approach  of  BC  hydro  

  Safety  of  the  dams:  BC  hydro  gives  maximum  stress  to  maintain  the  safety  standards   in  its  work  place  because  a  catastrophic  event  will  not  only  harm  the  company   services  but  it  can  shut  down  other  industries  of  the  province  as  well.  The  company   claims  to  have  strong  safety  program  and  risk  assessment  process,  which  is   consistent  with  international  best  practices.  Potential  risks  are  identified  by   extensive  studies  and  the  risks  are  prioritized  through  BC  Hydro  capital  plan.     The  efforts  listed  in  the  table  below  reflect  the  implementation  of  the  sincerity  BC   Hydro  claims  to  have  regarding  safety.       Sites     Nature  of  Action  (year)   Amount  spent  (USD)   Eisle  Dam   Safety  Upgrade  (2004)   19  million   Coquitlam  Dam   Rebulding  (2008)   65  million   Strathcona  Dam   Anchoring  the  intake   20million   towers  (2009-­‐10)   Across  the  province   Spillway  Gates  (2005-­‐ 400  million   ongoing)   John  Hart  Generating   Upgrade  project   1  billion   Station   *Source:  British  Hydro  Media  Center,  2014  

  As  a  standard  for  BC  Hydro  real  time  monitoring  of  its  dams,  weekly  site   inspections,  inspection  of  every  dam  by  device  safety  engineer  twice  a  year  and  an   independent  inspection  from  a  safety  consulting  engineer  every  5-­‐10  years.     A  joint  review  panel  set  up  to  inspect  the  ‘Site  C  Clean  Energy  Project’  (Appendix  6)   declared  that  BC  Hydro  is  an  experienced  dam  owner  with  excellent  record  of  dam   safety.  It  finds  that  there  has  been  not  catastrophic  dam  failure  in  British  Columbia   (Joint  review  panel,  2014.  p  253).       Care  for  Customer:  In  the  power  sector,  not  only  production  but  also  distribution   and  services  matter.  BC  Hydro’s  performance  can  be  measured  on  three  parameters.   Customer  Satisfaction  index  (CSAT  index),  billing  accuracy  and  first  call  resolution.     On  the  CSAT  index  (Appendix  8)  BC  Hydro  maintains  minimum  of  85  and  targets  to   be  there  in  the  future.  The  customer  satisfaction  index  varies  widely  over  the  factor   about  ‘how  much  their  grievances  are  herd’.  The  BC  hydro  experienced  a  downward  

push  in  CSAT  index  in  the  start  of  the  year  2013.  But  with  the  enhancement  of  the   online  tools  normal  seasonal  call  volumes  were  well  addressed  later.  At  the  end  of   the  year,  the  company  was  able  to  maintain  a  CSAT  of  86  (BC  Hydro,  2013.  p29)     Company  also  adds  the  technological  advancements  to  the  distribution  system  for  a   better  service  to  the  customers.  The  installation  of  the  Smart  Meters  (Appendix  9)  in   the  households  and  small  business  was  the  first  step  towards  the  installation  of   smart  grids  (LaRoy,  S.,  Luan,  W.  &  Sharp,  D.,  2013.  p  1).  These  smart  meters  provides   system  wide  measurement  and  visibility.  The  customers  can  check  their   consumption  on  hour-­‐to-­‐hour  basis  almost  in  real  time  (Bartel,  M.,  2013).  There   were  complaints  of  billing  accuracy  (Moneo,  S.,  2012)  and  exposure  to  harmful   wireless  radiation  of  smart  meters  (Reynolds,  C.,  2012),  but  these  claims  had  never   been  sufficiently  substantiated.  Also,  the  company  has  clarified  appropriately   against  such  concerns.  (Appendix  10)   120   100   80   Target  2013  (%)  

60  

Actual  2013  (%)   40  

Actual  2014  (%)  

20   0   CSAT  Index  

Billing  accuracy  

First  call   resolution  

 

Source:  (BC  Hydro,  2013.  p22.  British  hydro  annual  report  2013  )  and  (BC  Hydro,  2013.  p22.  British  hydro  annual  report  2014,   p14)     The  glowing  bar  in  the  figure  tells  that  the  company  missed  its  target  of  1st  call  

resolution  (percentage  of  call  that  are  resolved  with  the  first  contact  with  the  call   center  agent)  in  2013.  But  the  blue  colored  bar  has  again  achieved  the  target  height   in  2014  (BC  Hydro  2013  annual  report,  2013.  p22)  (British  hydro  2014  annual   report,  2014,  p14)     Demand  side  management  and  emission  control:  The  power  companies  working  in   such  a  close  proximity  of  nature  also  carry  responsibility  to  ensure  minimal  impact   on  it.  Company  runs  many  power  smart  programs,  conservation  rate  structures  and   efficiency  regulations  and  conservation  culture.       In  2014,  BC  Hydro  was  involved  in  Fish  and  Wildlife  compensation  program   (FWCP),  which  included  a  new  riparian  forest  in  two  locations.  The  management   system  of  BC  Hydro  is  ISO  recognized  since  1988  (British  hydro  2014  annual  report,   2014,  p27).  In  terms  of  demand  side  management  (DSM)  strategy  the  BC  Hydro  is   counted  as  one  of  the  best  in  North  America.    

  BC  Hydro  continues  to  meet  the  93%  of  clean  energy  criteria  under  Clean  Energy   Act.  Although,  BC  Hydro  missed  its  own  target  for  2014  about  DSM  and  GHG   emissions  (figure  #2)  but  still  the  company  is  doing  well  with  other  jurisdictions  in   North  America.  (British  hydro  2014  annual  report,  2014,  p27)   Figure  2   GHG    Emissions   (kilotonned  CO2e)  

DSM  (Gwh/yr)   5200   5100   5000  

Target   2014  

4900   4800  

Actual   2014  

4700   4600  

735   730   725   720   715   710   705   700  

Target   Actual   2014   2014   Source:  British  hydro  2014  annual  report,  2014  

Target  2014   Actual  2014   Target   Actual   2014   2014  

 

  With  the  enactment  of  federal  PCB  regulations  in  2008    (Appendix  11)  the  company   has  taken  major  steps  to  remove  the  transformer,  which  do  not  meet  the  standards.   In  2014,  according  to  a  sampling  survey  20%  of  the  transformer  and  reactor   bushing  have  a  total  PCB  concentration  greater  then  50ppm.  BC  Hydro  has  targeted   to  remove  all  such  installations  by  2025.  (Mike,  L.,  Olan,  D.,  Raina,  P.,  &  Middleton,  B.,   2014.  P  16)  The  company  advertises  to  buy  less  what  it  sells.  It  claims  that  the   conservation  and  energy  awareness  plans  has  helped  lite  44,000  more  homes   without  creating  a  new  dam.  In  spite  of  rising  power  demands  due  to  developments   in  the  province  the  company  has  targeted  to  reduce  the  power  usage  by  66%  by   2020  (  BC  Hydro,  25  years  of  power  smart:  DSM  and  role  of  conservation)  BC  Hydro   has  also  maintained  a  Fish  stranding  database  management  tool  (FSDMT).  This  tool   maintains  the  information  of  incubation  timing  to  estimate  the  amount  of  habitat   dewatered  and  the  dewatered  channels.  This  information  is  kept  current  to  facilitate   the  effective  communication  of  fish  stranding  impacts.  (BC  Hydro,  2013.  Duncan   Dam  Project  Water  Use  Plan)Financials     (All  figures  from  BC  Hydro  annual  report:  2014  and  2012)  

  Cost  of  energy:  The  domestic  cost  has  been  rising  since  2011.  But  the  total  has  been   fluctuating  in  the  period  of  2011-­‐2014  because  of  the  trade  cost  of  the  energy.     2014   2013   2012   2011   Domestic   1252   1123   1100   1049   Energy  cost   Trade  energy   894   683   776   366   cost   Total  energy   2146   1806   1876   1415   cost  

  Revenue:  The  revenue  growth  is  positive.  The  domestic  revenue  has  been  rising   since  2011,  but  the  trade  revenue  has  registered  a  decline  in  the  period  of  2012-­‐13.   But  the  strong  domestic  demand  has  kept  the  revenue  growth  positive.       2014   2013   2012   2011   Domestic   4319   4038   3709   3438   revenue   Trade   1073   860   975   578   Revenue   Total   5392   4898   4684   4016     Consolidated  statement  of  operations         2014   2013   2012   2011   Revenue   5392   4898   4684   4016   Expenses   4389   4843   3581   3427   Net  Income   509   549   447   549   Total  capital   2036   1929   1917   1519   expenditures  

Summary     BC  Hydro,  the  provincial  crown  company  of  British  Columbia,  has  been  serving  the   people  of  the  province  for  generations.  The  strategy  of  long-­‐term  goals  has  made  its   establishments  sustainable  and  reliable.  The  company  has  launched  many  new   technology  equipment  in  their  production  and  distribution  of  power.  Energy   efficiency  of  the  company  is  one  of  its  core  values.  The  company  gives  a  lots  of  offers   and  incentives  to  the  power  users  which  follow  the  power  efficiency  guidelines.  The   company  is  has  been  expanding  its  market  in  other  renewable  power  sources  like   wind  and  solar  PV.    The  company  ahs  been  doing  quit  well  financially  in  the  last  few   years  but  has  missed  some  of  its  targets  in  past  years.  Still  this  company  is   performing  above  standards  in  the  segment  of  industry.                  

 

Hydro Québec’ Objectives  

  Energy  efficiency Electricity is a valuable resource. The company puts effort to conserve the energy and put the produced power in valuable use. The energy efficiency is at the heart of the company objectives. The company continues to install new technology devices to upgrade the system to be more efficient. The company’s goal is to implement lasting behavioral changes that can lead to a long-term energy saving system. The company is also involved into encourage and educate its customers to save energy and install energy efficient electric installations. Renewable  energy Energy from a renewable resource is an essential component for development. Hydro Québec’  in  2013-­‐14  generates  99%  of  its  electricity  from   renewable  power  source.  The  major  part  of  the  company  operations  are  involved  in   the  hydro  projects  but  it  also  promotes  the  wind  and  solar  power  production.

Energy   Efriciency  

Renewable   energy  

Technology   Innovation  

3-­‐Objectives  

    Technological  Innovation     The  rapid  change  in  technology  ensures  the  company  to  work  more  efficiently.  The   company  is  moving  towards  power  smart-­‐grids.  This  will  save  the  power,  reduce   operating  cost  and  offer  new  services.  This  will  also  enhance  the  efficiency  of  the   management  distribution  system.  

Vision  and  Mission   Hydro  Québec’  is  a  hydropower  company  involved  in  production,  sales  and   distribution  of  the  power.  As  of  2013  report,  the  company  generated  99%  of  the   power  from  hydro.  The  sole  owner  of  the  stakes  of  the  company  is  Government  of   Québec’.  Apart  from  Hydro,  it  also  supports  wind  and  solar  technology  but  their   contribution  in  company  operation  is  far  less  as  compared  to  hydro  (Hydro  Québec’,   2014,  Annual  report  Hydro  Québec’  2013.  p  2).      

Long  term   operatibility  

Innovation  

Value  creation  

Commitment   to  Customer  

Efriciency  

  Long-­‐term  operability:  The  Company  has  adapted  a  work  planning  mechanism  to  the   diverse  hydropower  mechanism,  which  includes  both  the  river  run  and  the  dams   into  consideration.  A  regular  evaluation  of  the  work  is  carried  out  in  order  to  ensure   the  smooth  production  and  distribution  of  the  power.  In  2013,  the  company  has   invested  about    $416  million  in  generating  station  refurbishment  and  refitting   (Hydro  Québec’,  2014.  Annual  report  Hydro  Québec’  2013).  The  company  uses   unmanned  robots  to  inspect  virtually  inaccessible  power  lines.  This  avoids  in  risking   a  technician’s  life  and  also  ensures  the  effective  maintenance  of  the  production  and   distribution  (TheStar.com,  2014)     Value  creation  from  Québec’  power:  The  installed  capacity  of  35.9  GW  in  its  62   stations  has  created  a  high  value  in  terms  of  money,  job  and  reputation  for  the   population  of  Québec’.  The  company  has  been  successful  to  fulfill  the  power   requirements  of  the  people  of  Québec’.  In  addition  to  that  the  company  has  a  big   power  export  market.  The  careful  planning  and  sound  operation  has  brought  the   high  export  revenue  to  the  company.    The  result  from  the  continuing  operation   totaled  $2,938  m  in  2013.  It  is  a  increase  of  $202  m  increase  over  the  past  year.  The   figure  below  shows  the  revenue  trend  from  export  (Hydro  Québec’,  2014.  Annual   report  Hydro  Québec’  2013).  Also  because  of  its  continuous  success  every  year,  the   company  has  a  history  of  paying  high  dividends.     Result  from  continuing   operation  ($M)   3000   2800   2600   2400   2200  

Source:  Annual  report  Hydro  Québec’  2013  

Dividend  paid  ($M)   2500   2000   1500   1000   500   0  

 

    This  company  has  generated  a  high  value  from  all  its  operations.  Except   construction,  all  the  other  operations  have  added  into  the  revenue  in  of  the   company  domestically  and  overseas.  The  construction  is  has  only  been  done  in  its   home  province.  The  developers  bid  extensively  in  any  contract  opened  by  the   company.  The  company  has  attracted  a  7GW  of  bids  in  459MW  request.  Not  only   hydro  but  also  wind  energy  is  under  the  contract.  It  has  opened  a  bid  to  create  100   MW  of  wind  energy  by  2016.  The  rest  of  the  power  will  be  operating  in  the  later   year  (Bailey,  D.,  2014)   12000   10000   8000   Revenue  ($M)   6000   Result  from  continuing   operation  ($M)  

4000   2000   0   Generation   Transmission   Distribution   Construction   Annual  report  Hydro  Québec’  2013  

 

  Maximum  efficiency  and  savings:  The  Company  generates  more  then  99%  of  its   electricity  from  water  (Hydro  quebec,  2014,  www.hydroquebec.com)  The  Company   heavily  invests  in  the  research  and  innovation  of  the  efforts.  The  company  with  its   research  institute  Institut  de  recherché  d’Hydro-­‐Québec  (IREQ)  as  a  part  of  the  24   projects  in  2013  has  invested  19  million  in  technical  and  expertise-­‐related  mandates   amounted  to  $19  million  Hydro  Québec’,  2014.  Annual  report  Hydro  Québec’  2013.   p  14).  For  encouraging  the  users  to  save  electricity  the  company  launches  several   awareness  campaign.  In  2014,  the  company  has  announced  Efficient  Home  Program   to  encourage  single  family  to  encourage  them  installing  efficient  products.  The   program  includes  the  promotional  incentives  of  up  to  $5,000  for  the  construction  of   model  homes  (News  wire  general  article,  2014).   Commitment  to  customers:  The  Company  has  established  customer’s  service  centers   and  toll  free  numbers  in  case  of  any  trouble  to  the  customers.  The  company  has  an   up  to  date  power  outages  information  in  its  website  to  keep  the  customer  informed.     The  company  uses  a  map,  which  describes  the  exact  location  of  the  power  outages   on  the  other  hand  region  by  region  it  updates  the  number  of  customers  facing  

power  related  issue  or  are  without  power.  As  of  the  moment  this  report  is  created   there  were  562  customers  reported  interruptions  out  of  4,175,811  i.e.  0.01%  of  the   total  customers.  (Hydro  Québec’,  2014.  Service  Interruptions  based  on  regions).  The   advance  metering  system  is  another  effort  for  a  better  customer  service  from  the   company.  The  advance  metering  system  was  introduced  towards  the  evolution  of   the  customer  services.  The  company  has  announced  the  installations  all  the  AMS   will  be  installed  for  every  customer  by  2017  (n.d,  2012).  The  sincerity  of  its  delivery   of  the  products  and  services  has  always  given  it  uplift  in  terms  of  Customer   satisfaction  index.  The  index  for  Hydro  Québec’  was  7.39  in  2009  and  in  2013  it  has   reached  to  7.48  on  the  scale  of  10.       Technological  innovation  (production  and  distribution)  –  The  advance  metering   system  has  been  one  of  the  biggest  steps  from  the  company  towards  technological   changes.  This  enables  are  person  to  not  the  reading  almost  in  real  time.  The   satisfaction  of  the  installation  has  been  reported  to  be  8.7  out  of  10  Hydro  Québec’,   2014.  Annual  report  Hydro  Québec’  2013.  p  25).  This  is  the  step  towards  installation   of  Smart  power  grid.  The  North  American  power  grid  is  a  very  complex  system  with   the  export  of  the  power  the  distribution  channel  of  the  company  expands  across  the   border.  The  company  has  made  their  power  line  ready  for  any  possible  natural   calamity.  The  company  has  recalibrated  the  trip  levels  across  the  grid  this  gives   minimizes  the  chance  of  damage  in  case  of  solar  storm.  The  company  has  created  a   an  alert  system  to  measure  the  disturbances  in  the  grid  during  the  magnetic  storm.   The  company  also  funds  a  huge  amount  of  funds  for  the  innovation  in  collaboration   with  several  Canadian  and  American  institutes.  In  2013  it  has  invested  11,061.1   million  dollars  in  the  research  projects  across  the  North  American  universities.   (Hydro  Québec’,  2014.  Innovation  and  partenership)  

Financials  and  performance  of  Hydro  Québec’   Noticeable  points  from  the  graphs   -­‐  As  per  the  company  trend  the  percentage  of  dividend  paid  has  always  been  around   30%,  but  since  the  revenue  went  down  in  the  year  2012,  the  actual  amount  of  the   dividend  paid  was  less.     Dividend  paid  ($M)  

Revenue  ($M)   13000   12800   12600   12400   12200   12000   11800   11600  

2500   2000   1500   Revenue   ($M)  

1000   500   0   2009   2010   2011   2012   2013  

 

  -­‐  The  installed  capacity  registered  a  hike  after  the  inauguration  of  the  Eastmain-­‐1-­‐A   powerhouse  in  June  28th,  2012.  It  can  generate  2.3  TWh  of  energy  per  year,  the   annual  consumption  equivalent  of  over  135,000  homes.     Total  Installed  Capacity   (MW)  

Result  from  continuing   operation  ($M)   3000  

37500   37000   36500   36000   35500   35000  

Total   Installed   Capacity   (MW)  

2800   2600   2400   2200   2009  2010  2011  2012  2013  

  -­‐  The  total  customer  subscription  and  total  assets  have  raised  the  bar  every  financial   year.  

Source:  Annual  report  Hydro  Québec’  2013  

2013  

Total  Assets   ($M)   2012  

Total   customers   (x10,000)    

74000   72000   70000   68000   66000   64000   62000  

2011  

420   415   410   405   400   395   390  

Total  Assets  ($M)  

2010  

Total  customers  

 

Summary     The  company  is  a  giant  player  in  the  power  sector.  It  has  made  a  big  impact  in  the   lives  of  people  of  the  Québec’  province.  The  financial  strength  of  the  company  has   grown  constantly  in  the  past  few  years.  The  technological  advancements  brought  in   by  the  company  has  revolutionized  the  way  power  sector  has  been  working  in  the   past.  The  safety  measure  taken  by  the  company  has  made  it  a  safer  place  for  its   employees.  Similarly  the  revolution  in  the  metering  system  has  brought  in  change  in   the  style  of  power  distribution.  The  industrial  growth  and  the  over  dependency  on   hydro  are  few  challenges  the  company  has.  But  the  recent  introduction  of   investment  in  the  wind  sector  shows  that  the  company  is  well  prepared  for  any   future  challenges.          

SunEdison   SunEdison  is  a  solar  energy  service  provider  company.  On  May  30,  2013  the   stockholders  of  the  company  approved  the  renaming  of  the  MEMC  Electronics   Limited  Inc.  to  SunEdison  Inc.  This  company  has  a  global  presence;  coupled  with  a   long-­‐standing  presence  in  Canada.  SunEdison  sells  the  PV  cells  to  the  end  users  and   also  services  regarding  installation  of  solar  PV  cells.  Especially,  for  the  organizations   in  Ontario  the  company  provides  the  opportunity  to  generate  their  revenue  by   leveraging  their  rooftop  or  the  unused  land  by  installing  the  solar  PV  systems.  The   customers  can  either  purchase  the  their  own  PV  system  or  lease  their  roof  top  or   land  with  absolutely  with  no  upfront  capital.         By  the  analysis  it  is  observed  that  solar  industry  is  quite  different  from  the  Hydro.   The  movement  of  suppliers,  buyers  and  competition  is  very  different.  The  solar   installations  can  be  a  grid  structures  with  a  huge  generation  capacity  to  a  small   individual  roof  top  installation.  So  it  is  important  to  look  into  this  industry   separately  before  we  walk  thru  the  objectives,  performance,  SWOT  and  values  chain   analysis  of  SunEdison.    

Objectives     SunEdison  organizes  its  services  to  tap  the  best  Sun  has  to  offer.  The  company   operates  and  develops  more  than  hundreds  of  power  plants  across  the  world  with   135.8  MW  of  photovoltaic  capacity.       Doing  right  for  the  environment  Fossil  fuels  are  burnt  to  provide  energy.  Along  with   this  energy,  it  adds  greenhouse  gases  to  the  environment  as  well.  The  company  in   this  regard  is  working  to  replace  the  systems  with  more  and  more  items  to  prevent   the  use  of  fossil  fuels.  The  use  of  photo  voltaic  cells  results  in  zero  emissions.  It  has   launched  a  Feed-­‐In-­‐Tariff  program,  which  encourages  the  people  of  Ontario.  Under   this  scheme  the  users  will  get  a  new  revenue  stream  from  the  unused  roof  space.   The  solar  PV  system  host  will  receive  a  lease  check  for  the  place  allocated  and  the   customer  is  not  essentially  bounded  to  use  the  electricity  produced  from  their  roof   top  providing  more  flexibility  to  the  customers  (SunEdision,  2014.  Proof  that  doing   right  by  the  environment  is  also  financially  rewarding).     Immediate  benefit  for  the  customer  SunEdison  provides  customized  solution  for   each  of  its  customers.  The  company  claims  that  they  have  got  44%  of  the  returning   customers  (SunEdison,  2014.  Government,  utility  and  commercial  solar  customers   realize  financial  returns  while  saving  the  planet).  One  of  the  major  success  to  the   company  was  when  ‘The  Staples  Inc.’  totally  bought  the  idea  of  roof  top  Solar   installation  and  praised  the  SunEdison  of  this  innovative  idea.  The  system  size   installed  for  Staples  Inc.  was  worth  the  capacity  of  2.8  MW  in  12  sites  (SunEdison,   2014.  Customer  success  stories:  Staples  Inc).  In  addition  of  being  environment  

  friendly,  the  company  also  claims  to  reduce  the  per  kWh  cost  for  their  company.     Similarly,  the  Seagull  lightening  products  has  equipped  its  500  kW  of  energy   requirements  over  their  rooftops  using  the  Feed-­‐In-­‐Tarrif  program  of  SunEdison.     SWOT  analysis  SunEdison   Strength  The  company  has  a  huge  domestic  market.  The  North  American  consumers   are  buying  into  the  idea  of  clean  energies  (figure  1).  The  solar  panels  are  one  of  the   best  ways  technology  has  given  to  replace  the  traditional  power  sources.  The   government  of  Ontario  has  taken  many  initiatives  to  promote  the  use  of  solar   panels.  The  company  has  been  able  to  establish  the  first  fully  operated  utility  scale   solar  PV  Energy  Park  in  Ontario  with  the  help  of  Government  of  Ontario  mid  way   between  Ottawa  and  Toronto  (SunEdison,  2014).  First  Light  Ontario  –  Canada’s  First   fully  active  Solar  PV  Energy  Park).  The  company  has  long-­‐standing  relationships   with  Kohl’s,  Walmart,  Whole  foods  and  Staple’s.    (Trabish,  H.  K.,  2012).  These   companies  provide  their  roof  tops  for  solar  panel  installations.  The  company  gets  an   advantage  of  image  of  being  environmental  friendly  and  socially  responsible   corporate.   Weakness  Unlike  Hydro,  the  market  in  solar  industry  has  been  highly  competitive.   FirstSun,  SunPower,  NextEra  Energy  resources,  OCI  enterprises  are  some  of  its   competitors  (Trabish,  H.  K.,  2012).  The  following  figure  gives  an  understanding  of   the  US  market  players  in  solar  power  sector.  High  installation  cost  is  also  one  of  the   factors  which  weakens  the  Solar  energy  market.  The  company  has  included  are   program  Feed-­‐In-­‐Tarrif  (SunEdision,  2014.  Proof  that  doing  right  by  the   environment  is  also  financially  rewarding)  programs  in  Ontario  to  come  up  with   solution  over  high  installation  cost.  But  this  plans  has  not  been  expanded  thru  ought   its  market  length.          

 

 

SWOT  diagram   Strength   -­‐Domestic  market   -­‐Favourable   govenrment  policies   -­‐  Socialy  reponsible   corporate  image  

 

Threats  

Weakness  

-­‐  Financial  limitation   -­‐  Unexpected  market   road  blocks   -­‐  Increasing  labor  cost.    

-­‐  Competitive  market   -­‐High  installation  Costs   -­‐  Small  business  units      

SWOT  

Opportunity   -­‐  wide  Range  of   products    

-­‐  Emerging  markets   -­‐  Growing  demand   -­‐  growth  rates  and   proritability  

        Opportunities  SunEdison  is  a  leading  semiconductor  and  solar  technology  company.   Company  is  not  only  active  in  selling  development  manufacture  and  sale  of  wafers,   but  also  designs,  develops  and  constructs  solar  energy  systems.  Apart  from  a  market   in  north  America,  the  company  is  has  its  huge  sales  market  in  Europe  and  Asia  as   well.  As  the  company  has  footprints  around  the  globe  (figure  1),  it  will   not  be  difficult  for  the  company  to  expand  its  market  in  accordance  with  the   demand  in  the  emerging  markets.     Sales  2013  ($m)   600   400   200   0  

 Figure1:  source:  SunEdison  Annual  report,  2013  

Sales  2013  ($m)  

 

 

  Threats     The  company  is  suffering  from  a  financial  down  turn.  The  company  has  observed  a   loss  of  net  sales  and  gross  profit  in  last  couple  of  years  (Table:  Statements  of   operation  data).  We  will  see  the  detailed  report  in  the  financials  of  the  company  in   the  coming  sections.  The  international  oil  prices  are  also  a  threat  to  the  company.  As   the  market  prices  of  the  oil  go  down,  the  power  prices  generated  using  these  oils  are   also  expected  to  go  down.  Thereby  hitting  the  sales  of  the  solar  panels.   Another  is  the  labor  cost,  which  again  is  well  detailed  in  the  financial  section  (Table:   Other  expenses)  observes  a  continuous  rise.  This  increases  the  cost  of  operation   thereby  hits  the  profitability  of  the  company.     Financials  SunEdison   While  the  sales  increased  from  2009  to  2011,  the  same  saw  a  downslide  in  the  year   2012  and  2013  (Table:  Statements  of  operation  data).  The  company  reports  a   decline  in  Solar  energy  sales  from  2011  onwards.  According  to  the  company,  it   suffers  this  decline  due  to  decline  in  the  solar  wafer  sales  and  the  failure  of  the   execution  of  the  Suntech  contract  resolution  in  2011  (SunEdison,  2014.  SunEdison   annual  report  2013.  p  21).     Table:  Statements  of  operation  data  (all  figures  in  $m):     2013   2012   2011   2010   2009   Net  Sales   2,008   2,530   2715   2239   1163   Gross   145   335   294   337   128   Profit   Marketing   362   302   349   255   162   and  Admin   R&D   71.1   71.8   87.5   56   40.4   Operating   (314)   57.2   1301   21   127   (loss)   income    

Graphical  representation  of  key  performance  indicators:   Net  Sales  ($m)  

Gross  Pro\it  ($m)  

3000  

400  

2500  

300  

2000   1500  

Net  Sales   ($m)  

1000  

2009  

2010  

2011  

2012  

0  

2013  

500  

  *Source:  SunEdison  annual  report  2013  

200   100  

Gross  Prorit   ($m)  

0    

  Balance  Sheet  Data  (All  figures  in  $m):     2013   2012   Cash  and   573   553   equivalents   Total   6680   4745   Assets   Debt,   2698   1606   financing,   lease    Source:  SunEdison  annual  report  2013  

2011   585  

2010   707  

2009   633  

4882  

4612  

3566  

1355  

656  

386  

2012   139  

2011   452  

2010   352  

2009   225  

347  

598  

280  

28  

5600  

6400  

6500  

5100  

 

Table:  Other  expenses     2013   Capital   133   Expenditure   Construction   465   of  solar   systems   Employees   6300   Source:  SunEdison  annual  report  2013  

  The  gross  margin  (Table:  Gross  profit)  has  been  declined  in  2013  because  of  the   negative  impact  of  the  fully  developed  solar  system  as  well  as  10.2  million  of   impairment  of  the  intangible  assets  and  18.5  million  of  cost  or  market  charges.    In   the  same  year,  a  few  contracts  like  came  in,  which  helped  to  revive  some  of  the  loss   of  the  sales  (SunEdison,  2014.  SunEdison  annual  report  2013)    

  Cost  of  goods   Sold  ($m)   Gross  Profit   ($m)   Gross  Margin  

2013   1862  

2012   2194  

2011   2420  

145  

336  

295  

7.2%  

13.3%  

10.9%  

Table:  Gross  Profit    

Gross  Pro\it  ($m)   400  

Gross  margin  (%)   15  

300  

10  

200  

Gross   Prorit  ($m)  

100   0  

Gross   margin  (%)  

5   0  

2011  2012  2013   Source:  SunEdison  annual  report  2013  

2011  2012  2013  

 

      But  in  the  year  2014,  the  company  has  perfomed  well.  The  stocks  have  seen  upward   movements  in  NASDAQ.  After  the  investment  of  Atali  capitals  in  June  2012  the   stocks  has  seen  10  fold  gain.  The  stocks  of  the  company  that  went  plunging  around   $1  during  mid-­‐2012,  is  now  trading  around  $21  in  December,  2014  (Gara,  A.,  2014)     Stock  trends     (May  2012  to  Dec  2014)  

  SunEdison,  Inc.  (SUNE)  -­‐  NYSE  

*Source:  www.finance.yahoo.com  

 

  The  reasons  for  this  upward  surge  may  be  push  by  a  couple  of  factors.  The  huge   potential  demand  from  China  is  one  the  reasons  why  these  solar  stocks  are  trading   high.  The  emerging  markets  have  remained  the  demand  drivers.  This  projection  had   been  in  suspicion  due  to  the  fear  of  plunging  oil  prices.  But  there  is  seen  no  near   term  impact  in  demand  of  the  solar  panels  (n.d.,  2014).  Therefore,  the  stock  prices   have  grown  many  folds  in  the  last  couple  of  years.  

Conclusion Hydro  is  the  major  source  of  power  in  Canada.  Provincial  governments  own  most  of   the  facilities  and  have  negligible  competition  in  the  market.  But  these  companies  are   committed  to  serve  the  people  of  the  province  and  to  meet  their  growing  energy   demand.  Even  in  the  absence  of  any  competition  the  provincial  crowns  push  to   improve  production  and  service.  New  production  projects  and  smart  grids   installation  has  played  crucial  role  in  Canadian  power  sector.       Also,  alternative  renewable  power  sectors  like  wind,  solar  and  tidal  energy  is   developing  rapidly.  These  power  producers  are  small  in  comparison  to  Hydropower   producers.  Solar  is  the  next  bigger  sector  in  Canadian  renewable  power  market.  But   most  of  production  units  are  privately  owned.  Thus  the  company  operations  and   structures  are  very  different  from  the  government  owned  power  producers.   SunEdison  has  introduced  various  schemes  to  encourage  the  usage  of  solar  PV   supported  by  governmental  policies.  These  efforts  are  drawing  some  upward   growth  trajectory  in  Canadian  power  market.       Canada  is,  clearly,  ahead  in  the  path  of  being  a  country  with  clean  power.   Government  regulations  and  people’s  awareness  towards  nature  has  ensured  a   balance  between  requirements  and  environmental  safety.  The  future  of  the  power   sector  is  tilted  towards  renewable  power  generation.  The  transformation  is  seen  not   only  technically  but  also  financially  and  institutionally.  Beyond  transformations  in   production  the  renewable  power  companies  own  a  huge  distribution  channel.  It   indicates  that  in  future  their  march  towards  complete  dominance  is  quit  possible.                      

 

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Reynolds,  C.,  2012.  Group's  bid  to  stop  BC  Hydro's  smart  meters  rejected.  The  Global   Mail.  Retrieved  on  6th  December,  2014  from:   http://www.theglobeandmail.com/news/british-­‐columbia/groups-­‐bid-­‐to-­‐stop-­‐bc-­‐ hydros-­‐smart-­‐meters-­‐rejected/article552300/   Statistics  Canada  2013.    Installed  generating  capacity  by  class  of  electricity   producer,  annual:  Ottawa.     Energy  Division,  government  of  Manitoba,  2014.  Weblink:   http://www.gov.mb.ca/ia/energy/wind/       SunEdison,  2014.  About  SunEdison:  Solar  energy  company  to  Ontario  Canada  and   the  world.  Retrieved  on  7th  Dec  2014  from  :  http://www.sunedison.ca/aboutus-­‐-­‐ solar-­‐energy-­‐company-­‐canada.php       SunEdison,  2014.  Government,  utility  and  commercial  solar  customers  realize   financial  returns  while  saving  the  planet.  Retrieved  on  7th  Dec  2014  from:   http://www.sunedison.ca/customer-­‐profiles-­‐-­‐commercial-­‐solar-­‐canada.php       SunEdison,  2014.  Customer  success  stories:  Staples  Inc.  Retrieved  on  7th  Dec  2014   from  :  http://www.sunedison.ca/uploads/pr/11/profile_staples.pdf     SunEdison,  2014.  Customer  success  stories:  Seagull  lightening  products.  Retrieved   on  7th  Dec  2014  from:   http://www.sunedison.ca/uploads/pr/10/profile_seagull.pdf     Trabish,  H.  K.,  2012.  Emerging  solar  strategies,  Part  4:  SunEdison  and  next  big  thing.   Retrieved  December  7,  2014,  from:   http://www.greentechmedia.com/articles/read/Emerging-­‐Solar-­‐Strategies-­‐Part-­‐4-­‐ SunEdison-­‐and-­‐The-­‐Next-­‐Big-­‐Thing     TheStar.com,  2014.  Unmanned  devices  changing  everything  from  war  to  agriculture.   Retrieved  on  9th  Dec  2014  from:   http://www.thestar.com/news/insight/2014/12/07/unmanned_devices_changing_ everything_from_war_to_agriculture.html   Yang,  D,  2014.  Renewable  power  in  Canada.  IBISWorld  industry  report.     (n.d.,  2014).    Deutsche  bank  sees  robust  near  term  demand.  Street  Insider.  Retrieved   December  7,  2014,  from   http://www.streetinsider.com/Analyst+Comments/Solar+Sell-­‐

Off+Overdone,+Deutsche+Bank+Sees+Robust+Near+Term+Demand+%28TSL%29+ %28SCTY%29+%28SPWR%29+%28VSLR%29+%28SUNE%29/10061138.html   .n.d,  2012.  Hydro-­‐Québec  announces  rollout  of  advanced  metering  infrastructure.  P   R  NewsWire.  Retrieved  on  9th  Dec  2014  from:  http://www.prnewswire.com/news-­‐ releases/hydro-­‐quebec-­‐announces-­‐rollout-­‐of-­‐advanced-­‐metering-­‐infrastructure-­‐ 122586423.html                                                                  

 

Appendices  

    1.  Government  rules  and  their  effects  on  different  stages  of  the  project     Stages  !   Planning   Environmental   Permitting   Follow-­‐up   Assessment   Regulations   Process   Canadian           Environmental         Assessment   X   X   X   Act  –  CEA   agency*   National           Energy  Board   X   X   X   X   Act  –  NEB*   Land  Use           plans.  Impact         reviews.         Innuvialiut   X   X   X   Final   Agreement  –   INAC*     Species  at  risk           Act  –  EC/DFO   X   X     Management           Boards  for       Territorial     X   Lands  /  Water   Act   Metal  Mining           Effluent           Regulations  –     X   X   X   EC/DFO   Explosives  Act           –  NRCan   X   X     NWPA-­‐TC**       X   X   *Permits  required  under  other  acts  too.   **Navigable  water  protection  act   Created  by  Kunal  deep.  Source:  Canadian  Electricity  Association,  2013,  p.  54    

     

2.  Expected  developments  in  various  sectors  of  renewable  power  industry     Renewable  Power   Future  Estimate  (for  Canada)   Wind  Power   12k  MW  by  2015  (approx..  8%  of  Canada’s  installed   capacity     Solar  PV   3k  MW  by  2016  (approx.  2%  of  Canada’s  installed   capacity   Hydro   5k  MW  additional  capacity  by  2020   Ocean  Energy     60MW  by  2016   *  Table  created  by  Kunal  Deep.  Info  source:  Energy  and  Mines  Minister’s  conference,  2013.    

    3.  Wind  power  in  Canada.  Source:  Energy  and  mines  ministry  conference,  2013    

      4.  Green  house  problem:  The  rising  overall  temperature  of  atmosphere  due  to  the   emissions  of  green  house  gases  like  CO2,  SOx,  NOx         5.  Net  income  is  determined  by  the  following  relation  (till  2017):   Net  income  =     (Deemed  Equity  of  British  hydro,  i.e.  30%  of  company’s  rate  base)  X  (allowed  rate  of   return)     6.  Site  C  Clean  Energy  Project  is  the  third  hydroelectric  facility  to  be  built  in  the  Peace   River  near  Fort  St.  John.  

    7.  ‘Clean  energy  act  of  British  Columbia’  was  passed  in  2010  under  bill  17  by  the   Government  of  British  Columbia  More  info  about  this  act  can  be  found  out  at  the  website   of  the  government  of  B.C.  Following  link  is  the  direct  link  to  the  act  in  its  original  format:   https://www.leg.bc.ca/39th2nd/1st_read/gov17-­‐1.htm   8.  CSAT  index:  It  is  calculated  based  on  the  percentage  of  customers  (residential,  small   and  medium-­‐sized  business  and  key  accounts)  based  on  the  level  of  satisfaction  of  the   customers  in  five  areas,  given  equal  weightage:  Five  providing reliable electricity, value for money, commitment to customer service, acting in the best interests of British Columbians, and efforts to communicate with customers and communities. 9. Smart  metering  system:  How  it  works? “BC Hydro's smart metering system employs a 900MHZ unlicensed RF mesh solution for the metering NAN. Data from smart meters in each NAN are aggregated at the NAN collector and then backhauled to the data center via the WAN. Currently most of the meter collectors use commercial cellular mobile service for WAN backhaul. Beyond cellular coverage, the WAN can also be provided by community level Internet Service Providers (ISP) and, as a last resort, by satellite service to a pole-top mounted terminal. Use of WiMAX radio technology as a WAN edge network is also on the roadmap, and has been undergoing extensive trials. The head end ADCS polls meter data three times a day following a predefined schedule. From the ADCS, the data is published on the Enterprise Service Bus (ESB), which passes the data to the Meter Data Management System (MDMS) and other applications in the data center; eventually all data is stored in Data Repository (DR)”. Direct text from IEEE journal by Sharp,  D.,  LaRoy,  S.  &  Luan,  W.,  2013. 10.  Letter  of  Bob  grammer  (Community  retation  manager,  northern  region,  BC  Hydro)   regarding  ‘Local  communities  concern  over  high  power  bills’:   http://www.northernrockies.ca/assets/Home/Latest~News~Images/BC%20Hydro%2 0reply%20-­‐%20NRRM%20high%20bill%20concerns%20March%202013.pdf 11.  The  new  federal  laws  :  According  to  the  new  federal  laws  regarding  the  PCB   regulations,  all  the  transformers  bushings  with  PCB  levels  50-­‐500  ppm  has  to  be   removed.      

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