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Los Angeles World Airports (LAWA/LAX): Industrial, Economic, & Administrative Survey (2016)

June 5, 2017 | Autor: G. Hartsough | Categoría: Corporate Social Responsibility, Local Government, Balanced Scorecard, Airport Development, Dynamic Balanced Scorecards, Airports, Corporate Social Responsiblity and Sustainability Leadership, Airport Studies, Local Governments, Airport Operations, business Strategic planning, balanced scorecard, performace measurement, risk management and organisational cost management and control, Airport Management, revenue generation and the local government administration in Nigeria, Airport, Measuring Quality of Services in Airport Passenger Terminals, Balanced Scorecards, Airports Infrastracture, Airport Safety Management, Airports and economy, Balanced scorecard and strategy mapping, Balanced scorecard approach, Local/Municipal government, Airline and Airport, Balanced Socre Card, Airport Planning, Airport Strategy, Balanced Scorecard in Public Sector, Corporate Social Responsibility (CSR), Balanced Scoredcard, Balanced Scorecard - Measures that Drive Performance, Integration Between Balanced Scorecard and Theory of Constraints, The Balanced Score Cards, Balanced Scored Card, Balanced Score Card, Airports, Corporate Social Responsiblity and Sustainability Leadership, Airport Studies, Local Governments, Airport Operations, business Strategic planning, balanced scorecard, performace measurement, risk management and organisational cost management and control, Airport Management, revenue generation and the local government administration in Nigeria, Airport, Measuring Quality of Services in Airport Passenger Terminals, Balanced Scorecards, Airports Infrastracture, Airport Safety Management, Airports and economy, Balanced scorecard and strategy mapping, Balanced scorecard approach, Local/Municipal government, Airline and Airport, Balanced Socre Card, Airport Planning, Airport Strategy, Balanced Scorecard in Public Sector, Corporate Social Responsibility (CSR), Balanced Scoredcard, Balanced Scorecard - Measures that Drive Performance, Integration Between Balanced Scorecard and Theory of Constraints, The Balanced Score Cards, Balanced Scored Card, Balanced Score Card
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Descripción

The City of Los Angeles retained KH Consulting Group (KH) to conduct a City Charter-mandated performance review of Los Angeles International Airport (LAX). KH also performed the last two IEA Surveys in 2008 and 1999; thus, KH brings an understanding of the progress and changes made at LAWA during the past 17 years. Consistent with KH’s approach in the last two IEA Surveys, KH focused more on what LAWA should do to improve its strategy, structure, processes, and operations, and less on looking backward at its prior years’ performance. The 2016 IEA Survey also developed performance measurements based on Balanced Scorecard concepts to enhance LAWA’s accountability and responsiveness to external stakeholders and its ability to manage its internal operations better.
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