GUÍA METODOLÓGICA DE ADQUISICIÓN DE SOFTWARE PARA PEQUEÑAS Y MEDIANAS EMPRESAS DEL SECTOR PRIVADO

ABSTRACT  The acquisition of software today is one of the main strategies adopted by organizations. In regard to information technology (IT) the rate of failure in software projects, is over 50%.  This failure is related to two main causes:  1. Failures in project management software acquisition or lack thereof. The Risk Management process in an organization is key to tackling the root causes of failure mentioned above. 2. The complexity of the standards and management models that hamper their implementation projects.  This thesis aims to design a Methodological Guide for Small and Medium Private Sector Companies wishing to implement or improve the software acquisition process, thereby reducing the problems that one way or another affect the successful implementation of the process.  The study was conducted on three standards of good practice such as ISO 9000, COBIT 4.1 and document Information Technology: An Audit Guide for Assessing Acquisition Risks (Information Technology: A guide for assessing audit risk acquisition).  The work took place in three stages: the first was framed research in disciplines that one way or another will point to the software acquisition process, and through these, we define the context of the problem, the state of the art and conducting a systematic review that justifies and supports the state of the art above. In the second stage, data is collected through surveys to support the investigation, with reference to certain items to be taken into account obtained from the above standards. And in the final stage was made a special chapter call methodology guide in order to obtain the guide mentioned in the project.