EQ COMPETENCIES AT WORKPLACE

Abstract:-Managing one's own emotion, understanding them and using that understanding to turn situations to one's own benefit is an important competency of EQ. It should be clearly understood thatemotional intelligence not only enhances the ability of the human resource but also create professional relations among individuals and groups within the organization. What is the secret of human happinessand fulfillment? Philosophers, prophets, and other sages have debated this question since ancient times without arriving at a satisfactory resolution. The advance of psychology in the last century has raised thehope of a scientific answer. Perhaps, systematic, empirical study of human success and failure will tell us how we should live. Recently psychologists have proposed that understanding the emotions of oneself and others is the key to a satisfying life. Those people who are self-aware and sensitive to others manage their affairs with wisdom and grace, even in adverse circumstances. On the other hand, those who are''emotionally illiterate'' blunder their way through lives marked by misunderstandings, frustrations, and failed relationships. A scientific understanding of this emotional intelligence may allow us to train ouremotional skills so that we can live more fulfilling and productive lives. This paper analyses the various competencies that helps a person at his workplace.Keywords: Emotional Intelligence, EQ, Self-Awareness, Self-Regulation, Self-Motivation, Social Awareness, Social Skills, work place