BUENAS PRACTICAS DE LOS GERENTES DE SISTEMAS

July 15, 2017 | Autor: S. Cacho Aniceto | Categoría: Management, Ingenieria De Sistemas, Gerentechnology, Security Sistem Management
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;EQOQ8KUKÎP

P'U WP FGRCTVCOGPVQ EW[C IGUVKÎP GUVC P'N FGRCTVCOGPVQ FG KPHQTO¶VKEC QTKGPVCFC C EQPVTKDWKT GP GN WUQ FG NCU OCPVKGPG UW NKFGTC\IQ RQT NC 6GEPQNQIÈCU OQFGTPCU FG +PHQTOCEKÎP GP GZEGNGPEKC FG UWU UGTXKEKQU [ CRQ[QCNQUQDLGVKXQUKPUVKVWEKQPCNGUQ UQUVGPKFCKPPQXCEKÎP6GEPQNÎIKECQ .C )GTGPEKC FG +PHQTO¶VKEC FG WPC GORTGUC P5GT NÈFGT GP CUGUQTÈC  [ EQPUWNVQTÈC FG UGTXKEKQU FGHKPG UW OKUKÎP EQOQPDTKPFCT KPHQTO¶VKEC FG GORTGUCUFG 5GTXKEKQU UGTXKEKQU KPHQTO¶VKEQU EQP UQNWEKQPGU 2ÕDNKEQUCPKXGN0CEKQPCNCNQ KPVGITCNGUWVKNK\CPFQNCOGLQTVGEPQNQIÈCRCTC UCVKUHCEGT EQORGVKVKXCOGPVG NCU PGEGUKFCFGU FG PWGUVTQU ENKGPVGU GP GN OCPGLQ FG NC KPHQTOCEKÎPQ P.C )GTGPEKC FG 5KUVGOCU GU GN ÎTICPQ P'U NC VCTGC  FG NC )GTGPEKC FG GPECTICFQ FG RNCPKHKECT QTICPK\CT FKTKIKT [ 5KUVGOCU GN CRQ[CT [ RTQRKEKCT NC GXCNWCT NC CRNKECEKÎP TCEKQPCN FG NCU OQFGTPK\CEKÎPKPUVKVWEKQPCNOGFKCPVG VGEPQNQIÈCU FG KPHQTOCEKÎP XKIGPVGU GP NC GN WUQ [ CRNKECEKÎP TCEKQPCN FG NCU KPUVKVWEKÎP 5W OKUKÎP +ORNKEC GN CFGEWCFQ 6GEPQNQIÈCUFGKPHQTOCEKÎPXKIGPVGU WUQ [ CRTQXGEJCOKGPVQ FG NQU TGEWTUQU 0WGUVTC XKUKÎP EQPVGORNC GN KPHQTO¶VKEQU RCTC NC QRVKOK\CEKÎP FG NCU FGUCTTQNNCT CEEKQPGU RCTC NC CEVKXKFCFGU UGTXKEKQU QRVKOK\CEKÎP FG QRVKOK\CEKÎP EQPVKPWC FG NQU RTQEGUQU [ QDVGPEKÎP T¶RKFC FG KPHQTOCEKÎP RTQEGUQU [ RTQEGFKOKGPVQU FG NC RCTC NC VQOC FG FGEKUKQPGU FG NCU FGO¶U KPUVKVWEKÎP CUÈ EQOQ RTQRWIPCT RQT IGTGPEKCU OGFKCPVG GN FGUCTTQNNQ GN FGUCTTQNNQ [ GORNGQ FG KORNCPVCEKÎP [ UWRGTXKUKÎP FGN EQTTGEVQ CRNKECEKQPGU C  ECRCU [ GN WUQ HWPEKQPCOKGPVQ FG NQU UKUVGOCU [ KPVGPUKXQ FG EQTTGQ GNGEVTÎPKEQ KPVTC EQOWPKECEKQPGUQ [GZVTCKPUVKVWEKQPCNQ

2QFGOQUQDUGTXCTSWGGNITCPEQORQPGPVGFGNCFGHKPKEKÎPGUGNVGEPQNÎIKEQ[GP OW[RQEQUECUQUGNEQORQPGPVGFGNXGTFCFGTQTQNSWGFGDGCUWOKTNC)GTGPEKC FG5KUVGOCU

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