Complete ENT300

50 "Every Piece is a Masterpiece"

03-2021222 Fabolicious CaféUNIVERSITI TEKNOLOGI MARASEKSYEN 740450 SHAH SLAMwww.faboliciouscafé.org.my SELANGOR DARUL EHSAN
03-2021222 Fabolicious Café
UNIVERSITI TEKNOLOGI MARA
SEKSYEN 7
40450 SHAH SLAM
www.faboliciouscafé.org.my SELANGOR DARUL EHSAN









PART 1



1.0 INTRODUCTION TO THE INDUSTRY

Many people especially university students like to take some beverages as a daily intake. Nowadays, there are many cafe that are attractive people to buy and eat but mostly the café are not convenience and suitable place for students to hangout while doing they assignment. Thus, we want to introduce our café name Fabolicious Cafe to fulfill the request from publics especially students.

At present, there are many café that provide place for students to hangout, such as Starbuck, big apple and so on. Therefore, we want to introduce our café, and we want to beat other café and at the same time provide better place for student so that their can spend they free time study and do their assignment while enjoying our food and beverage















1.1 VISION AND MISSION
Serve all HALAL food.
Give good services to the customer.
Plan a systematic management.
Make the increasing continuous income per year with the highest profit.
Deal with many suppliers to get the best quality foods.
Make a high quality work in management and services.
Solve any problem by systematic as soon as possible.
Produce a high quality menu with high quality services.
Always make analysis of marketing and customer regarding to the current
economic situation.












1.2 BUSINESS PLAN

The Entrepreneurs
To gain better understanding in the objectives of the business and guide the entrepreneur to view and evaluate the proposed business venture in deeper value of objective, critical and also practical manner.

Financial Institutions
Assist and help the financial institutions to evaluate the capability of the proposed project and provide load for the idea for the business. Financial institution involved in this business project is Maybank Berhad.

Suppliers
Help to convince suppliers of the viability of our business venture thus benefiting both the suppliers and our company in the long-term business arrangement.

Company Employees
Help employees to understand the business's goals and objectives and give a guideline to them regarding their job duties and responsibilities and made the work more innovatively.

Customers
Persuade and influence our customers regarding the product of the food and beverage that have being offer and gives assurance and confidence to them to have business with us by buying the product at our café.


Business's Name
Fabolicious Café
Business Address
UNIVERSITI TEKNOLOGI MARA
SEKSYEN 7
40450 SHAH SLAM
SELANGOR DARUL EHSAN
Email
www.faboliciouscafé.org.my
Telephone Number
03-2021222
Form of Business
PARTNERSHIP
Main Activity
PROVIDING FOOD AND BEVERAGE
(SERVICE)
Date of Commencement
IN PROGRESS
Date of Registration
IN PROGRESS
Registration Number
IN PROGRESS
Name of Bank
MAYBANK
Bank Account Number
2901092029303
1.3 BUSINESS BACKGROUND


1.3.1 CAPITAL CONTRIBUTION
NAME
SHARE
RM
MUHAMMAD SYAFIK BIN SALIM
25%
50,000.00
MOHD QAYYUM BIN ABD AZIZ
25%
50,000.00
MOHD FAIRUZ RIDZWAN BIN FUAD
25%
50,000.00
AMIR HAFITZ BIN ABD AZIZ
25%
50,000.00
















1.3.2 LOCATION

UNIVERSITI TEKNOLOGI MARA
SEKSYEN 7
40450 SHAH SLAM
SELANGOR DARUL EHSAN






1.4 BUSINESS LOGO























Color
Meaning of Color

Orange

To spice things up when you feel time is dragging
To increase creativity
Relief from things becoming too serious

White
White means safety, purity, and cleanliness
To suggest safety when promoting our products.
White is often associated with low weight, low-fat food, and dairy products.

Black
Black is associated with power, elegance, formality
Simplicity, authority, stability in the business
Pink
Femininity, love, fun, youth
Brown
For obvious reasons, rich brown logos are frequently used to sell coffee or chocolate. With the right presentation, an earthy brown can signify subtle, muted elegance and a "high class" image that's well-suited for rich, sensuous products.




1.4.1 Motto

"Every Piece is Masterpiece"












1.5 BACKGROUND OF SHAREHOLDERS

BACKGROUND OF GENERAL MANAGER

A) Name of Partner : MUHAMMAD SYAFIK BIN SALIM

B) Identity Card Number : 800507-07-5711

C) Permanent Address : No 36, JalanKenanga 2/14, Seksyen 2, 40000 Petaling Jaya, Selangor.

D) Correspondence address : No 2, JalanDebunga, Bukit Beruang, 75450 Ayer keroh, Melaka

E) Telephone Number : 013-3390033

F) Date of Birth : 14 May 1980

G) Age : 32 years

H) Marital Status : Married

I) Academic Qualification : Bachelor (Hons) in Business Management
Master in Business Administration

J) Courses Attended : Bachelor (Hons) in Marketing

K) Skills : Basic skill Counseling Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Excellence in communication skill.

L) Experiences : 2 year experience as assistant manager 8 years working at Starbuck Cofee(Manager)

M) Present Occupation : General Manager



























PARTNER I (EXECUTIVE MARKETING)


A) Name of Partner : MOHD QAYYUM BIN ABD AZIZ

B) Identity Card Number : 810507-07-5700

C) Permanent Address : No 36, JalanBungaTeratai 2/14, Seksyen 2, 40000 Shah Alam, Selangor.

D) Correspondence address : No 2, JalanDebunga, Bukit Beruang, 75450 Ayer keroh, Melaka

E) Telephone Number : 013-3338033

F) Date of Birth : 7 May 1981

G) Age : 31 years

H) Marital Status : Married

I) Academic Qualification : Bachelor (Hons) in Business Management
Master in Administration (Human Resource)

J) Courses Attended : Bachelor (Hons) in Business Management

K) Skills : Basic skill in accounting Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Excellence in communication skill.

L) Experiences : 3 years working at NAZA (Assistant Manager)

M) Present Occupation : Executive marketing


















PARTNER II (FINANCIAL MANAGER)


A) Name of Partner : MOHD FAIRUZ RIDZWAN BIN FUAD

B) Identity Card Number : 820911-10-8971

C) Permanent Address : No. 26, JalanSentosa 8, Taman Sentosa , WangsaMaju41500, Kuala Lumpur

D) Correspondence address : No.12, JalanAngerik 3, Taman Ozana, Ayer Keroh ,75450 Melaka.

E) Telephone Number : 017-4703082

F) Date of Birth : 20 November 1981

G) Age : 31 years

H) Marital Status : MARRIED

I) Academic Qualification : Bachelor (Hons) in Economic Financial

J) Skills : Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Good in communication

K) Experiences : 5 years Concord Hotel as accountant.

L) Present Occupation : Financial Manager





























PARTNER III (OPERATION MANAGER)


A) Name of Partners : AMIR HAFITZ BIN ABD AZIZ

B) Identity Card Number : 830311-14-3388

C) Permanent Address : No 13, Jalan Memanah, Seksyen 13, Taman Laman Sri, 40100 Shah Alam, Selangor

D) Correspondence address : No.4, Jalan Merak Mass 11, Taman Merak Mas, Hang Tuah Jaya, 75450 Melaka

E) Telephone Number : 017-7875445

F) Date of Birth : 25 February 1982

G) Age : 30 Years

H) Marital Status : Single

I) Academic Qualification : Diploma in Business Management, Bachelor (Hons) in International Business, Master in Business Management

J) Courses Attended : International Business Conference (MARA)

K) Skills : Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Good in communication

L) Experiences : 2 years experience as Operation Manager at THE COFFEE BEAN

M) Present Occupation : Operation Manager


























PART 2


2.0 INTRODUCTION TO OPERATION PLAN

Operations plan is the one of the section that is included in the business plan. This section will demonstrate the operational aspect of the business that is crucial in transforming the business input and output. The operations plan will ensure the business is able to produce the product or to provide the services that the business had planned in the marketing plan.




























2.1 Implementation Schedule

No.
ACTIVITIES
MONTH


1
2
3
4
5
6
7
8
9
10
11
12
1
Incorporation of business












2
Application for permit license












3
Searching for business












4
Renovation of premise












5
General briefing to personnel












6
Advertising and promotion launched












7
Procurement of machine and items needed












8
Installation of machines












9
Recruitment of workers












10
Departmental coordination












11
Briefing for all distribution channels












12
Monitoring and corrective action












13
Sales visit












14
Consolidation

















2.3 PROCESS FLOW CHART





Supervisor orders all the raw materials from supplier.





All materials needed being delivered by the supplier.





The materials have to check based on what we ordered.





Some payment is made either by cash or credit.





Materials will be sent to the kitchen area.





Some of them need to be wash and clean.





All materials will be stored in the fridge and freezer.





Materials will be taken out upon requirements.







2.4 ACTIVITY PROCESS
PAYWAITINGSERVETAKE ORDERGREET CUSTOMERQUEUE UP
PAY
WAITING
SERVE
TAKE ORDER
GREET CUSTOMER
QUEUE UP

























2.5 CAPACITY PLANNING
Average sales forecast per month = RM 34,500.00
Price per unit = RM 4.20/unit
Number of output per month = RM 34,500.00
RM 4.13.00
= 8214 units

If the number of working days per month is 30 days
The amount of output to be produced per day is:
= 8214 units
30 days
= 273 units per day


















2.6 MATERIAL REQUIREMENT
Material
Quantity
Unit Price
Total Price
ICE BLENDED FLAVOR
a)Chocolate
b Coffee
c) Mango
d) Cappucino
e) Raisin
f) Mocha
g) Latte
h) Vanilla
1) Yogurt
j) Caramel


OTHERS
a) Eggs
b) Coffee powder
c) Flour
d) Whipping cream
e) Bread
f) Butter
g) Jelly
h) Almond
i) Chocolate rice
j) Cheese
k) Honey



PACKAGING MATERIAL
a) Straw
b) Plastic pack for pies
and pudding
c) Tissue
d)Plastic cup for
Ice Blended

40
10
10
10
15
10
60
10
40
15



300
15
15
25
15
30
80
15
15
15
20




10
500

1000
500

20
20
20
20
20
20
20
20
20
20



0.20
1.00
14.00
12.00
1.00
13
1.00
1.30
1.30
2.00
15.00




2.50
0.15

0.25
0.25

800
200
200
200
300
200
1200
200
800
300



4,400.00




60.00
15.00
70.00
300.00
15.00
390
80.00
19.50
19.50
30.00
300.00
180.00




1,478.70




25.00
75.00

250.00
125.00





475.00




Total


6,354




2.7 LIST OF MACHINES AND EQUIPMENT

No
Machines
Quantity
Price/Unit
(RM)
Total Price
(RM)
1
Cash Machines
1
1500.00
1500.00
2
Refrigerator
2
2000.00
4000
3
Freezer
4
200.00
800
4
Double bowl sink
2
100.00
200.00
5
Air conditioner
2
1500
3000
6
Microwaves Ovens
2
200.00
400.00
7
Kitchen
2
200
400
8
Toaster
2
50.00
100.00
9
Television
1
1500
1500
10
Ice blender
2
70.00
140.00
11
Flour mixer
1
500.00
500.00
12
Dustbin
2
8.00
16.00
13
Broom
2
9.00
18.00
14
Rubbish collector
1
12.00
12.00
15
Cup
50
2.80
140.00
16
Glass
50
2.80
140.00
17
Exhaust system
1
2500.00
2500.00

Total


15366.00

2.8 LAYOUT PLAN

Office
Office




Kitchen
Kitchen



Cash Register
Cash Register

Service & Preparation Counter
Service & Preparation Counter

Dining Area
Dining Area






SINK
S
I
N
K




2.9 BUSINESS AND OPERATION HOUR

Business Hour
Day
Work
Rest
Work
Rest
Work
Monday
10.00 a.m.- 1.00 p.m.
1.00 p.m.- 2.00 p.m.
2.00 p.m. -5.00 p.m.
5.00 p.m.-6.00 p.m.
6.00 p.m.-10.00 p.m.
Tuesday
10.00a.m.- 1.00 p.m.
1.00 p.m.- 2.00 p.m.
2.00 p.m. -5.00 p.m.
5.00 p.m.-6.00 p.m.
6.00 p.m.-10.00 p.m.
Wednesday
10.00 a.m.- 1.00 p.m.
1.00p.m.- 2.00 p.m.
2.00 p.m. -5.00 p.m.
5.00 p.m.-6.00 p.m.
6.00 p.m.-10.00 p.m.
Thursday
10.00 a.m.- 1.00 p.m.
1.00 p.m.- 2.00 p.m.
2.00 p.m. -5.00 p.m.
5.00 p.m.-6.00 p.m.
6.00 p.m.-10.00 p.m.
Friday
10.00 a.m.- 1.00 p.m.
1.00 p.m.- 2.00 p.m.
2.00 p.m. -5.00 p.m.
5.00 p.m.-6.00 p.m.
6.00 p.m.-10.00 p.m.
Saturday
10.00 a.m.- 1.00 p.m.
1.00 p.m.- 2.00 p.m.
2.00 p.m. -5.00 p.m.
5.00 p.m.-6.00 p.m.
6.00 p.m.-10.00 p.m.
Sunday
10.00 a.m.- 1.00 p.m.
1.00 p.m.- 2.00 p.m.
2.00 p.m. -5.00 p.m.
5.00 p.m.-6.00 p.m.
6.00 p.m.-10.00 p.m.
Business hour
Business hour refer to the time of business is open to the workers. The workers will do their job based on the timetable that had stated. The business hour will start from 10.00 am to 10.00 pm which is 12 hours. Normally, the workers will work only for 8 hours and extra job known as part time job. The work shift will start from 10am until 1pm, 2pm until 5pm and 6pm until 10pm. Thus, the rest time for the workers is on 1pm until 2pm and 5pm until 6pm.



Operation Hour
Day
Work
Rest
Work
Rest
Work
Monday
8.00 a.m.- 11.00 a.m.
11.00 a.m.- 11.30 a.m.
11.30 a.m. – 2.00 p.m.
2.00 p.m.- 3.00 p.m.
3.00 p.m.- 5.30 p.m.
Tuesday
8.00 a.m.- 11.00 a.m.
11.00 a.m.- 11.30 a.m.
11.30 a.m. - 2.00 p.m.
2.00 p.m.- 3.00 p.m.
3.00 p.m.- 5.30 p.m.
Wednesday
8.00 a.m.- 11.00 a.m.
11.00 a.m.- 11.30 a.m.
11.30 a.m. - 2.00 p.m.
2.00 p.m.- 3.00 p.m.
3.00 p.m.- 5.30 p.m.
Thursday
8.00 a.m.- 11.00 a.m.
11.00 a.m.- 11.30 a.m.
11.30 a.m. - 2.00 p.m.
2.00 p.m.- 3.00 p.m.
3.00 p.m.- 5.30 p.m.
Friday
8.00 a.m.- 11.00 a.m.
11.00 a.m.- 11.30 a.m.
11.30 a.m. - 2.00 p.m.
2.00 p.m.- 3.00 p.m.
3.00 p.m.- 5.30 p.m.
Saturday
8.00 a.m.- 11.00 a.m.
11.00 a.m.- 11.30 a.m.
11.30 a.m. - 2.00 p.m.
2.00 p.m.- 3.00 p.m.
3.00 p.m.- 5.30 p.m.
Sunday
8.00 a.m.- 11.00 a.m.
11.00 a.m.- 11.30 a.m.
11.30 a.m. - 2.00 p.m.
2.00 p.m.- 3.00 p.m.
3.00 p.m.- 5.30 p.m.

operation hour
The operation hour refers to the operation on start doing the product which is making the ice-cream. Since we make our product by own, so we need operation hour to show on. Normally operation hour will start more early than business hour. Operation may include both workers and machine to settle up the work. Operation hour will start from 8 am until 11am, 11.30 am until 2 pm and 3 pm until 5.30 pm. The rest time in operation is on 10am until 10.30 am and 1 pm until 2 pm.



Items
Monthly Expenses
(RM)
Water
Electricity
Telephone/Wifi
Gas
Rental on Premise
900
1500
300
300
2100

4800
2.10 OPERATION OVERHEAD

























PARTICULARS
FIXED ASSETS
MONTHLY EXP.
OTHERS
TOTAL
Fixed Assets




Machine and Equipment
15366


15366





Working Capital




Utilities

350

350
Raw material

6354

6354
Salaries

4000

4000
EPF

520

520
SOCSO

85

85





Pre-Operations and Other Expenditure




Other Expenditure (Renovation)


15,000
15,000
Deposit (rent, utilities, etc)




Business registration & Licenses




Insurance & Road Tax Motor Vehicle




Other Pre-Operation Expenditure




Total
15366
11,309
15,000
41,675
2.11 OPERATION BUDGET













PART 3


3.0 INTRODUCTION TO MARKETING PLAN

Marketing can be defines as 'satisfying needs and wants through an exchange process'. Marketing Plan helps to evaluate market acceptance, develop strategies to market products or services of the business, identify required resources to execute the marketing strategy and estimate marketing financial requirement.
The marketing concept is the philosophy that firms should analyze the needs of the customers and then make decisions to satisfy those needs, the better than the competition.




















3.1 PRODUCTS


Cold Drinks – Ice Blended


CODE
PRODUCT NAME
PACKING
PRICE (RM)
IB-MC001
MochaIce Blended
Per Cup
5.00
IB-CP002
Cappucino Ice Blended
Per Cup
5.00
IB-LT003
LatteIce Blended
Per Cup
5.00
IB-WC004
White CoffeeIce Blended
Per Cup
5.00
IB-CM005
CaramelIce Blended
Per Cup
5.00
IB-CH006
Chocolate Ice Blended
Per Cup
5.00
IB-VN007
Vanilla Ice Blended
Per Cup
5.00



Cold Drinks – Milk Shake


CODE
PRODUCT NAME
PACKING
PRICE (RM)
MS-MC001
Mocha Milk Shake
Per Cup
6.00
MS-CP002
Cappucino Milk Shake
Per Cup
6.00
MS-LT003
Latte Milk Shake
Per Cup
6.00
MS-WC004
White Coffee Milk Shake
Per Cup
6.00
MS-CM005
Caramel Milk Shake
Per Cup
6.00
MS-CH006
Chocolate Milk Shake
Per Cup
6.00
MS-VN007
Vanilla Milk Shake
Per Cup
6.00







Hot Drinks – Special Made


CODE
PRODUCT NAME
PACKING
PRICE (RM)
SM-MC001
Mocha Hot Drink
Per Cup
3.50
SM-CP002
Cappucino Hot Drink
Per Cup
3.50
SM-CT003
Latte Hot Drink
Per Cup
3.50
SM-WC004
White CoffeeHot Drink
Per Cup
3.50
SM-CM005
CaramelHot Drink
Per Cup
3.50
SM-CH006
Chocolate Hot Drink
Per Cup
3.50
SM-VN007
Vanilla Hot Drink
Per Cup
3.50


Food Stuffs – Homemade Donuts


CODE
PRODUCT NAME
PACKING
PRICE (RM)
FS-CLD001
Chocolate Donut
Per Piece
2.00
FS-VND002
Vanilla Donut
Per Piece
2.00
FS-SBD003
Strawberry Donut
Per Piece
2.00
FS-CFD004
Coffee Donut
Per Piece
2.00
FS-CPD005
Cappucino Donut
Per Piece
2.00
FS-CMD006
Caramel Donut
Per Piece
2.00
FS-CSD007
Cheese Donut
Per Piece
2.00






3.2 TARGET MARKET
Target market is defined as the group of customer, which have needs, and wants that can be satisfied by the business through the supply of good or services. The Fabolicious Café target market is student UiTM Shah Alam. Most of students have money and they are willing to spend their money at the café in a nice environment. Student is kind of customers Fabolicious café is trying to reach. The students are large segment that fit into the image that Fabolicious café is creating. In addition, they are high consumers of this product in UiTM Shah Alam. This targeting would concentrate on consumer that value spending time in café that offer a relaxing and comfortable atmosphere. Our café focused on reaching the student with varying taste and interests.




















3.3 MARKET SIZE

The total student in UiTM Shah Alam is 12,000.
In determining the market size, a company focused on the student who is live and study in the university and it is estimated to be about 12,000 student
The average price of the product per offered is RM5.00.
To calculate the market size, the target market is multiplied by the price of product per unit.
Market size = Target Market x Price per unit
Market size = 12,000 pax x RM5.00
= RM60, 000















3.4 MARKET SHARE

Market share refer to estimated potential sale of the business after taking consideration the market size and competitors. Below is the information of our market share.

Before

Name of Café
Yearly Selling (RM)
Market Share (%)
1) Dunkin' Donuts
500,000
40
2) Kopitiam House
460,000
35
3) Coffee Bean
380,000
25
TOTAL
1340,000
100

After

Name of Café
Yearly Selling (RM)
Market Share (%)
1) Dunkin' Donuts
500,000
31
2) Kopitiam House
460,000
28
3) Coffee Bean
380,000
16
4) Fabolicious Café
414,000
25
TOTAL
1754000
100








3.5 COMPETITORS
Competitors refers to a competition from other company that involves in the same type of business and offers similar, substitute or other alternative of the competitor in terms of size, experience and years in business, financial ability and product line. It is good to have competition from other competitors so that we can improve our service. Therefore FabulicuousCafé had done a survey at our identified competitors. We had interviewed the competitors and collect the information as much as we could on the survey. From the survey we know the advantages and disadvantages of the competitors; plus the strength and weakness of the café. The better performance of our services provides, the more number of customers that we can have. The competitors are as follow:
COMPETITORS :
1) The Coffee Bean
2) Kopitiam House
1. THE COFEE BEAN
Advantages
Use theme of Europe Style
Open until midnight
Disadvantages:
Not a strategic place
No network coverage

2.KOPITIAM HOUSE
Advantages
Give Voucher every month to customer
Have established since 2005

Disadvantage
More chemical product
No online business

3.6 SALES FORECAST


Sales forecast is expected purchases from the identified target market. It is quoted in units or in ringgit for the period of a year or a month. The entrepreneur should consider of the factors such as customers awareness, seasonal factor and characteristic of the business sector in forecasting sales. In forecasting sales, we have taken some other factors to consider our business based on the:

1. The number of competitors may increase at the operation.

2. Demand for the product and service will increase based on the promotions that have been done.

3. All services and products that we sell is in RM (Ringgit Malaysia).

Year
Month
Sales (RM)
1
January
35,000

February
36,000

March
37,000

April
36,000

May
38,000

June
39,000

July
35,000

August
23,000

September
24,000

October
38,000

November
36,000

December
37,000

Total
414,000
2
18%
488,520
3
25%
610,650


3.7 MARKETING STRATEGY

The purpose of doing the promotion strategy is to promote our products and services to people in order to increase the number of customer. Promotion strategy is used to disseminate information about the company product or services with the purpose of attracting the target market.
I. Advertising
Advertising is a non-personal, do the promotion through the mass media. The main advertising strategies are creating advertising message and selecting advertising media.
a) Flyers
The flyers will concentrate on the target market segmentation. We include the details of our cafe and the latest promotions.
b) Internet
We also introduce our cafe information through internet. We have created a website for consumer to know more about our product and services offered at our spa.
b) Membership Card
We introduce a membership card in our spa so the customer will enjoy benefit from our cafe by using the membership card.
d) Discount & Free gift
We give a discount price for the first trial with any of our services to let our customer to try and feel the ambiance in our café.







3.8 MARKETING BUDGET


Type
Fixed assets (RM)
Monthly expenses (RM)
Other expenses (RM)
Capital expend:

Fixed assets
Signboard



300



Working capital:










Other expenses:
a) Business Cards
b) Brochures and pamphlets
c) Banner
d) Grand opening (lunch)



100
200
1000
3000

300

4350






















PART 4



4.0 INTRODUCTION TO ADMINISTRATION PLAN

DEFINITION
According to Mary Parker Follet, management is "the art of getting things done through other people".
It's also can be defined as a process of planning all the resources efficiently, organized the resources effectively, leading then controlling the resources.
Resources refer to capital, man power, technology and materials.

FUNCTIONS OF MANAGEMENT
PLANNING
A proper planning need to be developed in order to make sure all the resources is being fully utilized.
Planning involved goal setting and defining the action those need to be taken in order to achieve goals.
Managers that involved in planning require knowledge of the company, information on the factor of the environment, e.g. economic condition, good judgment in reducing risk and decision making.
ORGANIZING
Organizing involves determining the task to be done, who will do them and how those task will be managed and coordinated.
The manager's role in this situation is to coordinate the effort of the workers of different task and create the conditions to find solutions







DIRECTING/ LEADING
Managers must also be capable of leading their subordinates to work together to achieve the organizational goals.
Effective managers must try to understand individuals and group behavior, de able to motivate and discuss with their subordinates.

CONTROLLING
Controlling is to identify between planned and actual result, whether the organization is performing as what had been planned.
If the organization is not going towards the goal, corrective action need to be taken in order to adjust the plan to the existing situation

















4.1 ORGANIZATION CHART

LIST OF ADMINISTRATION PERSONAL

Manpower Planning Position
Number of staff
General Manager
1 person
Operation Manager
1 person
Financial Manager
1 person
Administration Manager
1 person





















4. 2 SCHEDULE OF TASK AND RESPONSIBILITIES

Schedule of Task and Responsibilities Position
Main Tasks

General Manager

To plan, implement and control the overall management of the business
To plan and monitor the strategic progress of the business
To be accountable for the overall performance of the business


Marketing Manager

To provide a promotion strategy to promote the business
Responsible in the marketing activity.
Responsible in effort to increase the total employees and customers.
Responsible to broad the company name to the future customers.


Operation Manager

To manage all the business flow during operation
Order product
Responsible for the overall performance of the general workers assigned to them.
Delegate duties according to the schedule given.


WORKING SCHEDULE

Monday – Friday
General Manager: 8:00a.m – 5:00p.m

Monday – Friday
Financial Manager: 8:00a.m – 5:00p.m

Monday – Friday
Marketing Manager: 8:00a.m – 5:00p.m

Monday – Friday
Operation Manager: 8:00a.m – 5:00p.m

Monday – Friday
Administration Manager: 8:00a.m – 5:00p.m


















4.3 REMUNERATION POSITION




Monthly salary (RM)
EPF contribution (12%) (RM)
SOCSO (2.5%) (RM)
Amount (RM)
General Manager
1800.00
216.00
45.00
2061.00
Operation Manager
1500.00
180.00
38.00
1718
Financial Manager
1500.00
180.00
38.00
1718
Administration Manager
1500.00
180.00
38.00
1718
Total
7215.00























ITEM
QUANTITY
COST PER
UNIT
TOTAL
1
Computer
6
1500
9000
2
Photocopy Machine and Printer
2
800
1600
3
Telephone
5
100
500
4
First Aid Box
2
130
260
5
Fire Extinguisher
3
300
900
6
Dustbin
6
8
48
7
Broom set
2
10
20
8
Air-Conditioner
3
2500
7500
9
Emergency Light
4
150
600
10
Exit signboard
1
200
200
11
Smoke Sensor
3
200
600
12
Fax Machine
1
450
450
13
Coffee Maker
1
300
300
14
Toaster
1
130
130

Total


22108
4.4 LIST OF OFFICE EQUIPMENT

List of Administrative Budget Item
Quantity
Price/Unit (RM)
Total cost (RM)
Office table and chair
5 set
300.00
1,500.00
Computer
2 set
2,000.00
4000.00
File document rack
4
30.00
120.00
Stationery
6 set
20.00
120.00
Air conditioner
2
2000.00
4000.00
Printer
1
300.00
300.00
Total
10,040.00















PARTICULARS
FIXED ASSETS
MONTHLY EXP.
OTHERS
TOTAL
Fixed Assets




Land and Building
-


-
Office Equipment
10,040


10,040

-


-

-


-
Working Capital




Salaries

6300

6300
Utilities

350

350
EPF

756

756
SOCSO

159

159
Stationery

120

120


-

-


-

-
Pre-Operations and Other Expenditure




Other Expenditure


-
-
Deposit (rent, utilities, etc)


2,000
2,000
Business registration & Licenses


200
200
Insurance & Road Tax Motor Vehicle


-
-
Other Pre-Operation Expenditure


-
-
Total
10,040
7685
2,200
19925
4.5 ADMINISTRATIVE BUDGET









PART 5






5.0 INTRODUCTION TO FINANCIAL PLAN

The financial is the last step in the preparation of the business plan. It is the most crucial aspect of the business plan and involve the calculation of the total project cost, the choices of financial source and the preparation of financial projection in term of pro forma statement which include the cash flow, income statement and balance sheet.

In addition, the financial statement should be supported by depreciation schedule for every fixed asset owned as well as amortization schedule loan for repayment. The financial plan is prepared after all budgets pertaining to marketing, operation and administrative aspects are completed.

THE IMPORTANT OF FINANCIAL PLAN
To determine the size of investment
To ensure the initial capital is sufficient
To identify the relevant cost of finance
To be used as a guideline in running the business

PURPOSE OF FINANCIAL PLAN
To control and ensure the flow of money is in the right position
To make a budget for the next accounting period
To provide a bonus if generate income higher than previous

THE SOURCES OF DATA USED IN FINANCIAL BUDGET
Administration expenses
Operation expenses
Marketing expenses






5.1 PROJECT IMPLEMENTATION COST








Fabolicious Café
PROJECT IMPLEMENTATION COST & SOURCES OF FINANCE
Project Implementation Cost
Sources of Finance


Requirements
Cost
Loan
Hire-Purchase
Own Contribution
Fixed Assets
 
 
 
Cash
Existing F. Assets
Land & Building
 
 
 
 
 
Office Equipment
10,040
 
 
10,040
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Signboard
300
 
 
300
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
machine and equipment
15,366
5,700
 
9,666
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Working Capital
1
months


 
 

Administrative
7,685
 
 
7,685
 
Marketing
 
 
 
 
 
Operations
11,309
 
 
11,309
 
Pre-Operations & Other Expenditure
21,550
21,550
 
 

Contingencies
 
 
 
 
 
 

 
 
 
 
 
 
 
 
TOTAL
 
 
66,250
27,250
 
39,000
 









5.2 SOURCES OF FINANCING

Shareholder contribution:

SHAREHOLDER
CONTRIBUTION(RM)
General Manager
50,000.00
Administration Manager
50,000.00
Marketing Manager
50,000.00
Operation Manager
50,000.00
Financial Manager
50,000.00
TOTAL
200,000.00









5.3 TABLE ON LOAN AMORTIZATION

Fabolicious Café
LOAN & HIRE-PURCHASE AMMORTISATION SCHEDULES
LOAN REPAYMENT SCHEDULE
Amount
27,250
 
 
Interest Rate
5%
 
 
Duration (yrs)
5
 
 
Method
Baki Tahunan
 
Year
Principal
Interest
Total Payment
Principal Balance
 
-
-
 
27,250
1
5,450
1,363
6,813
21,800
2
5,450
1,090
6,540
16,350
3
5,450
818
6,268
10,900
4
5,450
545
5,995
5,450
5
5,450
273
5,723
-
6
0
0
-
-
7
0
0
-
-
8
0
0
-
-
9
0
0
-
-
10
0
0
-
 























Fabolicious Café
DEPRECIATION SCHEDULES
Fixed Asset
Office Equipment
Cost (RM)
10,040
 
Method
Straight Line
 
Economic Life (yrs)
5
 

Annual
Accumulated

Year
Depreciation
Depreciation
Book Value
 
-
-
10,040
1
2,008
2,008
8,032
2
2,008
4,016
6,024
3
2,008
6,024
4,016
4
2,008
8,032
2,008
5
2,008
10,040
-
6
0
0
-
7
0
0
-
8
0
0
-
9
0
0
-
10
0
0
-
5.4 TABLE ON DEPRECIATION
Fixed Asset
Signboard
Cost (RM)
300
 
Method
Straight Line
 
Economic Life (yrs)
5
 

Annual
Accumulated

Year
Depreciation
Depreciation
Book Value
 
-
-
300
1
60
60
240
2
60
120
180
3
60
180
120
4
60
240
60
5
60
300
-
6
0
0
-
7
0
0
-
8
0
0
-
9
0
0
-
10
0
0
-











Fixed Asset
machine and equipment
Cost (RM)
15,366
 
Method
Straight Line
 
Economic Life (yrs)
5
 

Annual
Accumulated

Year
Depreciation
Depreciation
Book Value
 
-
-
15,366
1
3,073
3,073
12,293
2
3,073
6,146
9,220
3
3,073
9,220
6,146
4
3,073
12,293
3,073
5
3,073
15,366
-
6
0
0
-
7
0
0
-
8
0
0
-
9
0
0
-
10
0
0
-




















5.5 PREFOMA INCOME STATEMENT

Fabolicious Café
PRO-FORMA INCOME STATEMENT








 
 
 
 
 
Year 1
Year 2
Year 3
 
Sales
414,000
488,520
610,650
 
Less: Cost of Sales
 
 
 
 
Opening stock



 
Purchases

76,248
89,972
112,465
 
Less: Ending Stock



 
Carriage Inward & Duty
 
 
 
 







 
Gross Profit



 

 
 
 
 
Less: Enpenditure
 
 
 
 
Administrative Expenditure
92,220
92,220
92,220
 
Marketing Expenditure
 
 
 
 
Other Expenditure
6,350
6,350
6,350
 
Business Registration & Licences
200
 
 
 
Insurance & Road Tax for Motor Vehicle
 
 
 
 
Other Pre-Operations Expenditure
15,000
 
 
 
Interest on Hire-Purchase
 
 
 
 
Interest on Loan
1,363
1,090
818
 
Depreciation of Fixed Assets
5,141
5,141
5,141
 
Operations Expenditure
59,460
59,460
59,460
 
Total Expenditure
255,982
254,233
276,454
 
Net Profit Before Tax
158,018
234,287
334,196
 
Tax
 
0
0
0
 
Net Profit After Tax
158,018
234,287
334,196
 
Accumulated Net Profit
158,018
392,305
726,501





5.6 PREFOMA BALANCE SHEET
Fabolicious Café
PRO-FORMA BALANCE SHEET







 
 
 
 
Year 1
Year 2
Year 3
 
ASSETS


 
 
 
 



 
 
 
 
Non-Current Assets (Book Value)

 
 
 
 
Land & Building

 
 
 
 
Office Equipment
8,032
6,024
4,016
 

 
 
 
 

 
 
 
 

 
 
 
 
Signboard
240
180
120
 

 
 
 
 

 
 
 
 

 
 
 
 
machine and equipment
12,293
9,220
6,146
 

 
 
 
 

 
 
 
 

 
 
 
 
Other Assets

 
 
 
 
Deposit
 
 
 
 



 
 
 
 



20,565
15,424
10,282
 
Current Assets

 
 
 
 
Stock of Raw Materials
0
0
0
 
Stock of Finished Goods
0
0
0
 
Accounts Receivable
 
 
 
 
Cash Balance
198,254
432,232
766,119
 



198,254
432,232
766,119
 



 
 
 
 
TOTAL ASSETS

218,818
447,655
776,401
 



 
 
 
 
Owners' Equity

 
 
 
 
Capital

39,000
39,000
39,000
 
Accumulated Profit

158,018
392,305
726,501
 



197,018
431,305
765,501
 
Long-Term Liabilities

 
 
 
 
Loan Balance

21,800
16,350
10,900
 
Hire-Purchase Balance

 
 
 
 



21,800
16,350
10,900
 
Current Liabilities

 
 
 
 
Accounts Payable

 
 
 
 



 
 
 
 
TOTAL EQUITY & LIABILITIES

218,818
447,655
776,401

5.7 FINANCIAL ANALYSIS
Fabolicious Café
FINANCIAL RATIO ANALYSIS

Year 1
Year 2
Year 3




LIQUIDITY
 
 
 
 
Current Ratio
#DIV/0!
#DIV/0!
#DIV/0!
 
Quick Ratio (Acid Test)
#DIV/0!
#DIV/0!
#DIV/0!
 




EFFICIENCY
 
 
 
 
Inventory Turnover



 
 
 
 
 
PROFITABILITY
 
 
 
 
Gross Profit Margin



 
Net Profit Margin
38.17%
47.96%
54.73%
 
Return on Assets
72.21%
52.34%
43.04%
 
Return on Equity
80.20%
54.32%
43.66%
 
 
 
 
 
SOLVENCY
 
 
 
 
Debt to Equity
11.06%
3.79%
1.42%
 
Debt to Assets
9.96%
3.65%
1.40%
 
Time Interest Earned
115
214
408
 
 
 
 
 
BREAK-EVEN ANALYSIS
 
 
 















5.8 OTHER RELATE INFORMATION FROM FINANCIAL SPREETSHEET








MARKETING EXPENDITURE


ADMINISTRATIVE EXPENDITURE


OPERATIONS EXPENDITURE

Fixed Assets
RM


Fixed Assets
RM


Fixed Assets
RM





Land & Building
 





Signboard
300


Office Equipment
10,040


machine and equipment
15,366

 
 


 
 


 
 

 
 


 
 


 
 

 
 


 
 


 
 

Working Capital
 


Working Capital
 


Working Capital
 

 
 


salary
7,215


Raw Materials
6,354

 
 


utilities
350


Carriage Inward & Duty
 

 
 


stationery
120


Salaries, EPF & SOCSO
4,605

 
 


 
 


utilities
350

 
 


 
 


 
 

 
 


 
 


 
 

 
 


 
 


 
 

Other Expenditure
 


Other Expenditure
 


Other Expenditure
 

Other Expenditure
4350


Other Expenditure
2000


Other Expenditure
 

Pre-Operations
 


Pre-Operations
 


Pre-Operations
 

Deposit (rent, utilities, etc.)
 


Deposit (rent, utilities, etc.)
 


Deposit (rent, utilities, etc.)
 

Business Registration & Licences
 


Business Registration & Licences
200


Business Registration & Licences
 

Insurance & Road Tax for Motor Vehicle
 


Insurance & Road Tax for Motor Vehicle
 


Insurance & Road Tax for Motor Vehicle
 

Other Expenditure
 


Other Expenditure
 


Other Expenditure
15,000

TOTAL
4,650


TOTAL
19,925


TOTAL
41,675




5.8 SALE PROJECTION


SALES PROJECTION







Month 1
35,000



Month 2
36,000



Month 3
37,000



Month 4
36,000



Month 5
38,000



Month 6
39,000



Month 7
35,000



Month 8
23,000



Month 9
24,000



Month 10
38,000



Month 11
36,000



Month 12
37,000



Total Year 1
414,000



ToTal Year 2
488,520

Total Year 3
610,650













5.9 PURCHASE PROJECTION












PURCHASE PROJECTION
Month 1
6,354
Month 2
6,354
Month 3
6,354
Month 4
6,354
Month 5
6,354
Month 6
6,354
Month 7
6,354
Month 8
6,354
Month 9
6,354
Month 10
6,354
Month 11
6,354
Month 12
6,354
Total Year 1
76,248
ToTal Year 2
89,972
Total Year 3
112,465




















APPENDICES